At a Glance
- Tasks: Lead and support the team while enhancing customer experiences in a dynamic automotive environment.
- Company: Join Halfords, the UK's largest automotive service and retail business with exciting growth opportunities.
- Benefits: Enjoy competitive pay, uncapped bonuses, discounts, and comprehensive health benefits.
- Why this job: This role offers career progression, training, and a chance to impact customer satisfaction positively.
- Qualifications: Previous hands-on mechanic experience, strong communication skills, and a valid driving license required.
- Other info: Flexible working hours with Sundays off and a supportive, inclusive workplace culture.
The predicted salary is between 26175 - 32000 £ per year.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme As an Assistant Manager, you’ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today • £26,175 to £32,000 per annum • Average uncapped bonus of £7100 per year (with potential to earn more) • 5 days a week (This centre is closed on Sundays) • Earn extra with our refer a friend scheme – T&C’s Apply. Benefits Include: 5.6 weeks’ annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream – access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan – to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience Experience / Ability to deliver high customer satisfaction and experience through effect management Experience / Ability to deliver coaching/training in moment to colleagues Technical/Mechanical ability or experience Experience of meeting compliance standards across Health and Safety Excellent communication skills, verbally and written IT Proficient, with the willingness to learn in-house systems Good time management A current valid driving licence We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarize yourself with the latest trends in automotive service and repair. Understanding the current market and customer expectations will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience you have in a management role, especially in a customer-focused environment. Be ready to share specific examples of how you've improved customer satisfaction or driven sales.
✨Tip Number 3
Prepare to discuss your technical skills and hands-on experience as a mechanic. Being able to talk about your practical knowledge will show that you can effectively support the technicians in the workshop.
✨Tip Number 4
Research Halfords' values and culture. Showing that you align with their commitment to customer service and inclusivity will make you a more attractive candidate.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management and customer service. Emphasize any hands-on mechanical experience you have, as this is crucial for the Assistant Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and your desire to drive business performance. Mention specific examples from your past roles that demonstrate your leadership and coaching abilities.
Highlight Relevant Skills: Clearly outline your communication skills, IT proficiency, and time management abilities in your application. These are key attributes that the company is looking for in an Assistant Manager.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with Halfords and contribute to their success story. Let them know why you want to be part of their team and how you can add value.
How to prepare for a job interview at Halfords
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for delivering excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Technical Knowledge
Since the role requires hands-on experience as a mechanic, be prepared to discuss your technical skills and any relevant certifications. Highlight your ability to work alongside technicians and how your mechanical knowledge can contribute to the team's success.
✨Highlight Your Leadership Skills
As an Assistant Manager, you'll need to show that you can lead and motivate a team. Discuss any previous management or coaching experiences, focusing on how you helped colleagues improve their performance and achieve goals.
✨Prepare Questions About Career Progression
Since the company emphasizes career development, come prepared with questions about training opportunities and potential career paths within the organization. This shows your commitment to long-term growth and aligns with their values.