Head of Member Development

Are you a dynamic and community-minded leader ready to shape services that make a difference? Young Barnet Foundation is seeking a passionate and strategic Head of Member Development to strengthen our relationships with members and the wider community, enhance support across the voluntary and community sector, and champion the voices of children, young people, and families across Barnet. This role will lead on service development, community engagement, partnership building, and capacity strengthening, ensuring that our members and the communities they serve thrive.

About Young Barnet Foundation

Young Barnet Foundation (YBF) is a membership-based charity supporting over 200 local charities, community groups, and social enterprises working with children, young people, and their families in the London Borough of Barnet. We are proud partners in Barnet Together and part of a national network of over 30 Young People’s Foundations (YPFs) that support the local voluntary and community sector through collaboration, funding support, partnership brokering, and capacity building. YBF works under a guiding ethos of Generous Leadership, placing partnership and shared learning at the heart of its approach.

Key Responsibilities

• Lead the development and delivery of YBF’s community services strategy in line with organisational priorities and the needs of our members.
• Drive forward inclusive and meaningful community engagement, ensuring services are informed by local voices, lived experience, and insight.
• Strengthen YBF’s position as a key community convener and trusted partner across Barnet’s VCFSE and statutory sectors.
• Provide oversight and innovation in YBF’s membership offer, including training, networking, and 1-to-1 support.
• Lead on developing and managing strategic partnerships that benefit the local community and YBF members.
• Support member organisations in accessing funding, building resilience, and improving impact measurement.
• Oversee the measurement of outcomes and the collection of community intelligence, aligning activity with YBF’s Theory of Change.
• Ensure YBF’s community engagement activities are evidence-based, inclusive, and high-impact.
• Prepare reports, case studies and recommendations to inform internal planning and external reporting.
• Represent YBF at senior stakeholder forums, including local authority meetings, networks, and strategic collaborations.
• Support the CEO in developing and delivering YBF’s stakeholder engagement plans in collaboration with internal teams.
• Ensure open and accessible pathways for the community to shape and engage with YBF’s work.
• Line manage a team, providing clear leadership, supervision, and support for professional development.
• Contribute to YBF’s senior leadership discussions and organisational planning.
• Support cross-team collaboration and continuous improvement across the organisation.

Person Specification

Essential

• Proven track record in community engagement and development within the voluntary sector, or related areas.
• Significant experience of managing people and services within the charity, community or public sectors.
• Excellent relationship-building and partnership development skills.
• Experience using data, insight and impact measurement to inform service design and delivery.
• Ability to represent an organisation confidently in external forums and high-level meetings.
• Strong written and verbal communication skills.
• Demonstrable commitment to diversity, equity, inclusion and anti-racism.
• A collaborative, values-led leader with a passion for community development.
• Proficient in the use of the Microsoft suite (Word, Excel, Project, etc).

Desirable

• Knowledge of the London Borough of Barnet or similar diverse contexts.
• Experience managing budgets and/or contributing to income generation.
• Understanding of local government and VCFSE sector policy environments.
• Working knowledge of Salesforce CRM.