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- Tasks: Be the go-to person for all inquiries and support admin tasks.
- Company: Join a successful team in a dynamic work environment.
- Benefits: Enjoy a competitive salary and a supportive workplace culture.
- Why this job: Great opportunity to develop skills and gain valuable experience.
- Qualifications: Must be IT proficient, with excellent communication and customer service skills.
- Other info: This is a temp to perm role, perfect for gaining long-term employment.
Role: Support Administrator-Temp to Perm Location: Buckingham Hours: 35hours per week – Monday to Friday 9am to 5pm Salary: £12 per hour An excellent opportunity has now arisen for a Support Administrator to join our clients successful team. Duties of a Support Administrator: First point of contact for all enquiries Responsible for the administration and documentation from enquiry to the completion of the registration process Record, update and follow up on records Collating and entry of data Monitoring, tracking and following up on enquiries. Supporting with the administration of events including presentations and room bookings. Assisting with other departments when required What we would like from you: IT Proficient Microsoft Office, Teams. Excellent communication skills, both verbal and written. Customer service experience, confident and friendly telephone manner Understanding of GDPR Work accurately and effectively under pressure Manage & prioritise workloads Benefits:
Support Administrator employer: Osborne Appointments
Contact Detail:
Osborne Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Administrator
✨Tip Number 1
Make sure to familiarize yourself with the key responsibilities of a Support Administrator. Understanding the full scope of duties, such as data entry and event administration, will help you demonstrate your readiness for the role during any discussions.
✨Tip Number 2
Brush up on your Microsoft Office and Teams skills. Since proficiency in these tools is essential, being able to showcase your experience with them can set you apart from other candidates.
✨Tip Number 3
Highlight your customer service experience in conversations. A confident and friendly telephone manner is crucial, so be prepared to share examples of how you've successfully handled customer inquiries in the past.
✨Tip Number 4
Familiarize yourself with GDPR regulations. Understanding data protection principles will not only show your commitment to compliance but also your ability to work accurately and effectively under pressure.
We think you need these skills to ace Support Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in administration or customer service roles. Mention specific tasks you've handled that align with the duties of a Support Administrator, such as managing enquiries or data entry.
Showcase IT Proficiency: Since the role requires proficiency in Microsoft Office and Teams, include examples of how you've used these tools effectively in past positions. This could be through creating reports, managing schedules, or facilitating communication.
Demonstrate Communication Skills: Given the importance of excellent verbal and written communication in this role, provide examples of how you've successfully communicated with customers or colleagues. Consider including a brief anecdote that showcases your friendly telephone manner.
Understand GDPR: Mention your understanding of GDPR and how it applies to administrative tasks. If you have experience handling sensitive information, be sure to highlight that to show your awareness of data protection regulations.
How to prepare for a job interview at Osborne Appointments
✨Showcase Your Communication Skills
As a Support Administrator, excellent communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to explain how you would handle specific customer inquiries or document processes.
✨Highlight Your IT Proficiency
Make sure to mention your experience with Microsoft Office and Teams. You could even bring examples of how you've used these tools in previous roles to improve efficiency or manage tasks.
✨Demonstrate Your Customer Service Experience
Since this role involves being the first point of contact for enquiries, share specific examples of how you've provided excellent customer service in the past. This will show that you can handle inquiries confidently and friendly.
✨Prepare for Questions on GDPR
Understanding GDPR is crucial for this position. Be ready to discuss what GDPR means and how it impacts data handling and customer interactions. This will demonstrate your awareness of important regulations in the role.
