At a Glance
- Tasks: Provide technical support and contribute to service design improvements.
- Company: Join a dynamic team focused on enhancing LSRC services in a hybrid work environment.
- Benefits: Enjoy flexible part-time hours and competitive daily rates.
- Why this job: Be part of impactful projects that shape the future of LSRC infrastructure.
- Qualifications: Strong communication skills and knowledge of MOD processes required.
- Other info: SC clearance is necessary for this role.
Part time - 3/4 days a week. Hybrid working on site in Blandford. SC cleared role. £500 - £575 a day.
Responsibilities:
- Provide technical input into LSRC service design, contributing to continual service improvement that impacts the LSRC baseline.
- Assist with maintaining and updating the LSRC asset and export control registers.
- Deliver technical assurance for impact assessments of changes to the LSRC infrastructure arising from:
- Externally driven change
- Obsolescence planning
- Introduction of new capabilities or systems affecting the LSRC baseline.
Required skills:
- Good level of written and verbal communication skills.
- Network and Application Engineering principles.
- Knowledge of MOD Approvals process.
- Knowledge of how MOD operates.
If you would like to discuss this Technical Support role in more detail, please send your updated CV to (url removed) and I will get in touch.
Technical Support employer: CBSbutler Holdings Limited trading as CBSbutler
Contact Detail:
CBSbutler Holdings Limited trading as CBSbutler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support
✨Tip Number 1
Familiarise yourself with the MOD Approvals process and how the MOD operates. This knowledge will not only help you understand the role better but also demonstrate your commitment and readiness to engage with the specific requirements of the position.
✨Tip Number 2
Brush up on your network and application engineering principles. Being able to discuss these concepts confidently during an interview will show that you have the technical foundation needed for the role.
✨Tip Number 3
Prepare examples of how you've contributed to service design or improvement in previous roles. This will help you illustrate your experience and problem-solving skills, which are crucial for the Technical Support position.
✨Tip Number 4
Since this role involves hybrid working, be ready to discuss your experience with remote collaboration tools and how you manage your time effectively when working both on-site and remotely.
We think you need these skills to ace Technical Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support and network/application engineering. Emphasise any previous roles where you contributed to service design or improvement.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements of the Technical Support role. Mention your understanding of the MOD approvals process and how your skills align with the job description.
Showcase Communication Skills: Since good written and verbal communication skills are essential, ensure your application is clear and concise. Use professional language and check for any grammatical errors.
Highlight Relevant Knowledge: In your application, demonstrate your knowledge of the MOD operations and how it relates to the LSRC infrastructure. This will show that you understand the context of the role and its requirements.
How to prepare for a job interview at CBSbutler Holdings Limited trading as CBSbutler
✨Understand the Role Requirements
Make sure you thoroughly read the job description and understand the key responsibilities. Familiarise yourself with the LSRC service design and how your technical skills can contribute to continual service improvement.
✨Brush Up on Communication Skills
Since good written and verbal communication skills are essential, practice articulating your thoughts clearly. Prepare to explain complex technical concepts in a way that is easy to understand, as you may need to communicate with non-technical stakeholders.
✨Familiarise Yourself with MOD Processes
Research the MOD approvals process and how the MOD operates. Being knowledgeable about these processes will demonstrate your preparedness and show that you understand the environment you'll be working in.
✨Prepare for Technical Questions
Expect questions related to network and application engineering principles. Review relevant concepts and be ready to discuss how you've applied them in previous roles or projects, especially in relation to infrastructure changes and obsolescence planning.