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For Companies At a Glance
- Tasks: Lead and enhance quality care services while supporting your team.
- Company: Join a dedicated organisation focused on exceptional health and social care.
- Benefits: Enjoy competitive salary, career progression, and a supportive team environment.
- Why this job: Make a real impact on young people's lives and drive excellence in care.
- Qualifications: Minimum 2 years as a Registered Manager with Level 5 Leadership qualification.
- Other info: Opportunity to work across Liverpool, Manchester, and North Wales.
We are looking for a Health & Social Care Service & Quality Manager to cover Liverpool, Manchester, and North Wales. Are you an experienced Registered Manager with a passion for delivering exceptional care and safeguarding standards? Do you thrive on ensuring the highest quality of service while leading and supporting teams? If so, we want to hear from you!
About the Role
As a Service & Quality Manager, you'll play a vital role in overseeing and enhancing the quality of care provided by our staff working on local authority placements. You'll ensure that all placements align with care plans and risk assessments, providing expert leadership and support to your team.
Key Responsibilities:
- Ensure all placements adhere to care plans, risk assessments, and safeguarding policies.
- Supervise and support staff, conducting regular visits and spot checks.
- Oversee the implementation of quality support frameworks.
- Work closely with safeguarding teams, raising any concerns promptly.
- Provide ongoing training and development to staff.
- Manage relationships with clients to ensure service expectations are met.
- Lead on safeguarding concerns, liaising with relevant professionals.
What We're Looking For:
- Experienced Leader - Minimum 2 years' experience as a Registered Manager in Health & Social Care.
- Qualified Professional - Level 5 Leadership & Management qualification.
- Regulatory Knowledge - Strong understanding of Ofsted / Care Inspectorate Wales frameworks.
- Proactive Problem-Solver - Able to manage large teams and ensure compliance.
- Tech-Savvy - Competent in IT software and CRM systems.
- Passionate & Personable - Confident in building relationships and ensuring high standards of care.
Why Join Us?
- Make a real impact on young people's lives.
- Join a supportive and dedicated team.
- Enjoy career progression opportunities in a growing organisation.
- Competitive salary with additional benefits.
If you're ready to take on a rewarding leadership role where you can drive quality and excellence in social care, apply today!
Quality Service Manager employer: Prospero Group
Contact Detail:
Prospero Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Service Manager
✨Tip Number 1
Familiarise yourself with the latest Ofsted and Care Inspectorate Wales frameworks. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to maintaining high standards in care.
✨Tip Number 2
Network with professionals in the Health & Social Care sector, especially those who have experience as Registered Managers. Engaging with them can provide valuable insights and may even lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and improved service quality in your previous roles. Highlighting your proactive problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Showcase your tech-savviness by being ready to discuss the IT software and CRM systems you’ve used in past positions. This will reassure us that you can adapt quickly to our operational tools and processes.
We think you need these skills to ace Quality Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Registered Manager in Health & Social Care. Emphasise your leadership skills, regulatory knowledge, and any relevant qualifications, particularly the Level 5 Leadership & Management qualification.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional care. Mention specific examples of how you've improved service quality or led teams effectively in previous roles.
Highlight Relevant Experience: In your application, focus on your experience with safeguarding policies and compliance with Ofsted or Care Inspectorate Wales frameworks. This will demonstrate your understanding of the regulatory environment.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've proactively solved problems in past roles. This could include managing large teams or addressing compliance issues, which are crucial for the Quality Service Manager position.
How to prepare for a job interview at Prospero Group
✨Showcase Your Leadership Experience
Be prepared to discuss your previous roles as a Registered Manager. Highlight specific examples where you successfully led teams, managed compliance, and improved service quality.
✨Demonstrate Regulatory Knowledge
Familiarise yourself with Ofsted and Care Inspectorate Wales frameworks. Be ready to explain how you have applied this knowledge in past positions to ensure adherence to regulations.
✨Emphasise Your Problem-Solving Skills
Prepare to share instances where you identified issues within care services and implemented effective solutions. This will showcase your proactive approach and ability to manage challenges.
✨Build Rapport with Interviewers
Since the role involves managing relationships with clients and staff, practice building rapport during the interview. Show your personable side and convey your passion for delivering high-quality care.
