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- Tasks: Set up IT equipment on-site and solve technical issues while providing top-notch customer service.
- Company: Join a well-established Edinburgh company specializing in IT support for small and medium businesses since 2000.
- Benefits: Earn up to £30,000, enjoy personal training days, gym membership, and private medical coverage.
- Why this job: Gain hands-on experience in IT while working with a skilled team and making a real impact.
- Qualifications: Must have a driving license, own car, and technical skills with various IT devices.
- Other info: Opportunity to work with a supportive team and develop your career in the IT field.
The predicted salary is between 24000 - 36000 £ per year.
IT FIELD ENGINEER An IT field engineer role based in Edinburgh offering up to £30,000k per annum Your new company This Edinburgh-based company was established in 2000 to provide professional IT support and consultancy for small and medium-sized businesses. Their highly-skilled team of over 20 engineers offers expertise for everything from single PCs to corporate systems. Your new role In this role, you will deliver and set up equipment on-site, addressing anytechnical problems that arise. You would also interact with clients, providing excellent customer service and representing the company positively. When you are not on-site, you prepare for jobs and configure devices in the office. What you willneed to succeed Driving License and Own Car Technical Skills: Experience with desktops, laptops, Office 365, printers, and network devices (Draytek, Netgear, Ubiquiti). Customer Focus: Positive attitude and problem-solving skills. What you’ll get in return Up to £30,000k per annum 10 days of personal training per year 6 charity days per year Gym membership Private medical Linkedin learning account What you need to do now If you are interested in this role please click ‘apply now’ to forward us a copy of your updated CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for …
IT Field Engineer employer: HAYS Specialist Recruitment
Contact Detail:
HAYS Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer
✨Tip Number 1
Familiarize yourself with the specific technical skills mentioned in the job description, such as Office 365 and network devices like Draytek and Ubiquiti. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Since customer service is a key part of this role, think about examples from your past experiences where you've successfully resolved issues for clients. Be ready to discuss these during the interview to showcase your problem-solving skills.
✨Tip Number 3
Make sure to highlight your driving license and car ownership in conversations or interviews, as this is essential for the role. Being able to travel to client sites efficiently will be a big plus.
✨Tip Number 4
Research the company’s background and their approach to IT support. Understanding their values and how they serve small and medium-sized businesses will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant technical skills and experiences, especially with desktops, laptops, Office 365, and network devices. Emphasize any customer service experience to showcase your ability to interact positively with clients.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the IT field engineer role. Mention your problem-solving skills and positive attitude, and explain how you can contribute to the company's success in providing excellent IT support.
Showcase Relevant Experience: In your application, provide specific examples of past experiences where you successfully resolved technical issues or delivered exceptional customer service. This will demonstrate your capability to handle the responsibilities of the role.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at HAYS Specialist Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with desktops, laptops, Office 365, and network devices like Draytek and Ubiquiti. Highlight specific examples where you've successfully resolved technical issues.
✨Demonstrate Customer Service Excellence
Since this role involves interacting with clients, share instances where you provided exceptional customer service. Emphasize your positive attitude and problem-solving skills.
✨Prepare for On-Site Scenarios
Think about potential on-site challenges you might face and how you would address them. This shows that you're proactive and ready to tackle real-world problems.
✨Discuss Your Preparation Process
Talk about how you prepare for jobs when not on-site. Mention any tools or methods you use to configure devices in the office, demonstrating your organizational skills.
