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- Tasks: Manage relationships with large financial clients and resolve technical issues.
- Company: Join a Series C Cloud Security startup recognized as a leader in the industry.
- Benefits: Enjoy flexible remote work, strong career progression, and competitive salary.
- Why this job: Work with cutting-edge technology and top-tier talent while making a real impact.
- Qualifications: Experience in scripting, enterprise customer relations, and cyber security is essential.
- Other info: This role offers a unique opportunity to grow in a dynamic startup environment.
The predicted salary is between 104000 - 136000 £ per year.
Senior Professional Services Engineer Location: 100% remote in UK I’m working with a Series C Cloud Security start up that is looking to hire a Senior Professional Services Engineer in EMEA. They are looking for someone who can work with security professionals at Large Financial and Banking customers across the EMEA region. This is a very technical role as they need someone with programming and scripting skills in Python or Django and can build POV and implement solutions with customers. But then also needs someone who can be consultative with customers and manage their relationship. Responsibilities: * The Professional Services Engineer manages the Premium Support relationship and ensures that the product is and continues to be considered a key technology partner within the account. *They will be assigned to key accounts and will become the single point of contact for all post sales technical issues. * This position requires someone who enjoys interacting with customers, and cross functional teams to drive customer issues to resolution. * They will work closely with the Field Sales Team/PS Team to ensure that all products and services are deployed in a manageable and supportable way, and the customer gets the most out of their investment for the life of the contract. * They will be assisting customers to resolve their technical issues in timely manner. * As the platform integrates with many aspects of the Internet and customer infrastructure, a thorough understanding of Internet and Networking protocols is required. The ideal candidate would have: Experience scripting Experience working with Enterprise and Large Enterprise customers across EMEA Experience working at a Cyber Security Vendor Start Up experience or self starter attitude What’s in it for you: Working with great tech – they are viewed as a leader in their space! Market recognition Working with great customers Working alongside top tier talent in the industry! Strong career progression available Flexible and remote working! Salary £130,000 – £160,000 Keywords: TAM, Technical Account Manager, Professional Services Engineer, Solutions Architect, Post-Sales Engineer, Implementations Engineer, Technical Customer Success, Cyber Security, Cybersecurity, Cloud Security, CAASM, CNAPP, CSPM
Senior Professional Services Consultant employer: Henderson Scott UK
Contact Detail:
Henderson Scott UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Professional Services Consultant
✨Tip Number 1
Make sure to showcase your technical skills in Python or Django during any conversations. Highlight specific projects where you've implemented solutions or built proofs of value, as this will resonate with the technical nature of the role.
✨Tip Number 2
Familiarize yourself with the latest trends and challenges in the Cyber Security space, especially related to financial services. Being able to discuss these topics intelligently will demonstrate your consultative approach and understanding of customer needs.
✨Tip Number 3
Network with professionals in the Cyber Security field, particularly those who have experience with large enterprise customers. This can provide you with insights into the industry and potentially lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss your experience managing customer relationships and resolving technical issues. Be ready with examples that illustrate your ability to work cross-functionally and drive customer success, as this is a key aspect of the role.
We think you need these skills to ace Senior Professional Services Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with scripting, particularly in Python or Django. Emphasize any previous roles where you managed relationships with large enterprise customers, especially in the cybersecurity sector.
Craft a Strong Cover Letter: In your cover letter, showcase your consultative skills and your ability to resolve technical issues. Mention specific examples of how you've successfully interacted with customers and cross-functional teams to drive solutions.
Highlight Relevant Experience: Clearly outline your experience working with financial and banking customers across the EMEA region. Include any relevant projects or achievements that demonstrate your technical expertise and customer management skills.
Showcase Your Technical Skills: Detail your technical skills related to Internet and Networking protocols. If you have experience with cloud security technologies or have worked at a startup, make sure to include this information to stand out.
How to prepare for a job interview at Henderson Scott UK
✨Showcase Your Technical Skills
Be prepared to discuss your programming and scripting experience, particularly in Python or Django. Highlight specific projects where you've implemented solutions or built proofs of value (POVs) for customers.
✨Demonstrate Consultative Abilities
Since this role involves managing relationships with large financial and banking customers, be ready to share examples of how you've successfully interacted with clients and resolved their technical issues in a consultative manner.
✨Understand Networking Protocols
Brush up on your knowledge of Internet and networking protocols, as this is crucial for the role. Be prepared to answer questions that assess your understanding and experience in this area.
✨Emphasize Your Start-Up Experience
If you have experience working in a start-up environment, make sure to highlight it. Discuss how your self-starter attitude has helped you thrive in fast-paced settings and how it can benefit the company.
