Internal Trade Sales (Dundee)

Are you based in the DUNDEE area?

Do you have Civils or Utility product sales experience?

Frazer a leading building materials distributor in Northern Europe, is on the hunt for an Internal Sales Consultant who are as passionate about great service as we are.

Hours – 730am- 5pm Monday to Friday

Frazer, mid Craigie Road, Kingsway East, Dundee, DD4 7RN

Key Responsibilities

• Building excellent relationships with new and lapsed customers so you can understand and meet their needs
• Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
• Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge
• Ensuring all customer orders are fulfilled in a timely fashion.
• Following plans to continuously improve customer experience.
• Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial)
• Supporting all Company initiatives.

What’s in it for you?

• Competitive Basic Salary
• Performance Related Bonus
• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Employee Discount
• Refer a Friend scheme
• Wellbeing Centre via WorkPerks
• New Reward and Recognition programme
• 34 days holiday per year

Required Skills and Experience

• Great customer focus and desire to do your absolute best to get the best outcomes
• B2B Sales development experience ideally from Construction materials ideally Civils or Utilities
• Ability to build rapport and develop good understanding of your portfolio to secure future projects.
• Pro active
• Well organised
• Great attention to detail
• Efficiently use IT equipment and have a strong telephone presence.

About us

At Frazer, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!