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- Tasks: Welcome guests and assist with their luggage while ensuring a smooth experience.
- Company: Join a vibrant team dedicated to exceptional hospitality and guest satisfaction.
- Benefits: Flexible hours, great team environment, and the chance to meet diverse people.
- Why this job: Perfect for outgoing individuals who love helping others and thrive in a dynamic setting.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
- Other info: Safety is a priority; training on fire and health procedures will be provided.
We’re seeking some extra hands to help covering holidays at . Key Responsibilities – Provide a warm and professional welcome and farewell to all guests -Open door – Assist with storing and delivering of luggage – Deal with all enquiries/queries regarding ideal candidate – Excellent communication skills & customer service skills – Great hospitality skills as well as attention to detail – Outgoing personality FIRE, HEALTH & SAFETY PROCEDURES Fire: Prime Duty in event of a fire all concerned is saving of life and prevention of injury. Discovering a fire: we kindly ask that you raise alarm if safe to do so, by using a manual call point (square red box, wall mounted) or by informing a member of staff. Hearing fire alarm: evacuate via nearest fire exit, do not stop to or go back to collect work/personal items. Assembly Point: Burleigh Street, (back of Lyceum Theatre) and make yourself known to Fire Marshall. ESCAPE ROUTES ARE INDICATED BY GREEN AND WHITE RUNNING PERSON SIGNS.
Accidents/Near Misses: If you have an accident/near miss on this property, we ask that you report it to us immediately, so we can record it and if needed administer First Aid. Health & Safety Policy Statement: It is company’s policy to take every reasonable and practical step to provide and maintain a safe and healthy environment in which to work, in accordance with Statutory Regulations and Safe Codes of Practice. THERE IS A DESIGNATED SMOKING AREA AT REAR OF ON EXETER STREET. ALCOHOL AND ILLEGAL SUBSTANCES Anyone found to be in possession or under influence of alcohol OR illegal substance will be removed from premises and have their shift terminated without compensation.
Luggage Porter employer: Coople Ltd
Contact Detail:
Coople Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luggage Porter
✨Tip Number 1
Make sure to showcase your excellent communication and customer service skills during any interactions. Practice how you would greet guests and handle their luggage inquiries, as a warm welcome can set the tone for their experience.
✨Tip Number 2
Highlight your attention to detail and hospitality skills in conversations. Think of specific examples where you've gone above and beyond to assist someone, as this will demonstrate your commitment to providing exceptional service.
✨Tip Number 3
Be prepared to discuss your understanding of fire safety and health procedures. Familiarize yourself with basic emergency protocols, as showing that you prioritize safety can make you stand out as a responsible candidate.
✨Tip Number 4
Show off your outgoing personality! Engage in friendly conversation and be approachable during any informal meet-ups or networking events. This will help you connect with potential colleagues and demonstrate that you fit the hospitality environment.
We think you need these skills to ace Luggage Porter
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the key responsibilities and required skills, such as excellent communication and customer service skills, as well as attention to detail.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or customer service. Emphasize any previous roles where you provided a warm welcome or assisted guests with their needs.
Craft a Strong Cover Letter: Write a cover letter that showcases your outgoing personality and passion for hospitality. Mention specific examples of how you've successfully handled guest inquiries or provided exceptional service in the past.
Highlight Safety Awareness: Since the role involves health and safety procedures, briefly mention your understanding of safety protocols and your commitment to maintaining a safe environment for both guests and staff.
How to prepare for a job interview at Coople Ltd
✨Show Your Hospitality Skills
Make sure to highlight your previous experience in customer service or hospitality. Share specific examples of how you've provided excellent service and created a welcoming atmosphere for guests.
✨Demonstrate Communication Skills
During the interview, focus on your communication abilities. Practice clear and friendly responses, and be prepared to discuss how you handle inquiries and resolve issues effectively.
✨Emphasize Attention to Detail
Discuss situations where your attention to detail made a difference. Whether it's managing luggage or ensuring guest satisfaction, showing that you care about the little things can set you apart.
✨Be Outgoing and Personable
Since the role requires an outgoing personality, let your friendly nature shine through. Engage with the interviewer and express your enthusiasm for interacting with guests and making their experience memorable.
