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- Tasks: Support the Store Manager and manage the Tesco concession while delivering exceptional customer service.
- Company: Join the UK's fastest-growing toy retailer, a family-run business with over 165 locations.
- Benefits: Enjoy flexible pay, birthday leave, 30 days holiday, and generous toy discounts.
- Why this job: Be part of a fun, supportive culture that prioritises training and development in your retail career.
- Qualifications: Looking for a positive, tech-savvy leader with retail experience and excellent people skills.
- Other info: Ideal for those currently in retail management roles seeking a new challenge.
The predicted salary is between 27700 - 38880 £ per year.
Location: Exeter, Devon, United Kingdom
Join the UK's fastest-growing toy retailer! We are on a mission to become the best-loved toyshop, and we want you to join us as our Assistant Manager in Exeter, Devon, United Kingdom on a full-time, permanent basis. In this role, you will have the unique opportunity to support your Store Manager while also helping to manage the local Tesco concession.
As our Assistant Manager, you will receive a competitive salary of £27,700 + Bonus per annum, along with an impressive range of benefits. Toy retailing is demanding, hands-on, and fast-paced, but it is also fun—every day brings new challenges. To thrive as our Assistant Manager, you must possess a competitive commercial mindset and that essential retail ‘trader' instinct, excelling in a volume-driven, highly seasonal trading environment.
The Entertainer is a family-run business and the UK's largest independent toy retailer, with over 165 locations nationwide. In 2019, we proudly acquired the Early Learning Centre (ELC), further solidifying our commitment to providing exceptional play experiences. As an ambitious toy retailer, we are expanding our online and high street presence. Our concession spaces in Tesco, M&S, and Matalan enable us to showcase our toys while offering customers our specialist knowledge, toy expertise, and impressive customer service.
Why Join Us as Our Assistant Manager?
We genuinely care about our people, our customers, and the communities we serve. As our Assistant Manager, you will experience a friendly, supportive culture where training and development are prioritised, empowering you to ‘aim higher' in your retail career. In return for your hard work and commitment as our Assistant Manager, you will enjoy fantastic benefits such as:
- Flexible access to your pay via MyView PayNow
- Retail Trust benefits, including Virtual GP access
- Birthday leave and 30 days of holiday
- An annual bonus scheme
- Pension salary sacrifice
- Generous toy discounts
- Enhanced maternity and paternity pay
- High street and leisure discounts
- A cycle-to-work scheme
- Life cover
Key Responsibilities of Our Assistant Manager:
As our Assistant Manager, you will support the Store Manager with the following duties:
- Collaborating with your team to deliver exceptional customer service supported by in-depth product knowledge.
- Assisting your Store Manager in acting as a brand ambassador for our Tesco partners.
- Implementing and executing promotional changes while maintaining excellent merchandising standards on the shop floor.
- Developing and coaching your team to achieve fantastic sales results.
- Building external relationships to effectively market your store and drive sales growth.
What We're Looking For in Our Assistant Manager:
We seek a positive, people-focused individual who is genuinely excited about our brand and product ranges. You should be:
- Capable of managing and leading the store team in the absence of your Store Manager, especially during visits to the designated Tesco concession store.
- Tech-savvy and confident with new technology.
- Resilient and adaptable, with the ability to plan and execute operational activities under pressure.
- A strong leader with excellent people skills, capable of driving, developing, and motivating your team to become the best-loved toyshop.
Ideally, you will currently be in a position such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment, seeking a new career challenge. If you are a competitive and commercial retailer eager to make a difference, we encourage you to apply today with your up-to-date CV to become our new Assistant Manager! Join us and help shape the future of play!
Assistant Manager in Exeter employer: The Entertainer
Contact Detail:
The Entertainer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Exeter
✨Tip Number 1
Familiarise yourself with the toy retail industry, especially the latest trends and popular products. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the brand.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples that highlight your ability to motivate and develop others, as this is crucial for the Assistant Manager role.
✨Tip Number 4
Showcase your adaptability by preparing examples of how you've handled high-pressure situations in retail. The ability to remain calm and effective during busy periods is essential for success in this fast-paced environment.
We think you need these skills to ace Assistant Manager in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've led a team or managed a store. Emphasise your achievements and how they align with the responsibilities of the Assistant Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the toy industry and your understanding of the company's mission. Mention specific examples of how your skills and experiences make you a great fit for the role and how you can contribute to their goal of becoming the best-loved toyshop.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as leadership, customer service, and commercial awareness. Provide concrete examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at The Entertainer
✨Show Your Passion for Toys
Make sure to express your enthusiasm for the toy industry during the interview. Share any personal experiences or stories that highlight your love for toys and how they have impacted your life. This will demonstrate your genuine interest in the role and the brand.
✨Highlight Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples of past experiences where you've successfully managed a team, resolved conflicts, or motivated others. This will showcase your leadership capabilities and align with what the company is looking for.
✨Demonstrate Commercial Awareness
Familiarise yourself with current trends in the toy retail market and be ready to discuss them. Show that you understand the competitive landscape and can think commercially about driving sales and improving customer experience in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your interest in the role and helps you assess if it's the right fit for you.
