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- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: JD Group is a leading retailer offering exciting career growth opportunities.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and gym memberships.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts.
- Other info: Opportunities for apprenticeships and personal development courses available.
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. JD Group offers affluent opportunities for career development for motivated individuals interested in progressing their careers.
Responsibilities:
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximize sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role Objectives and KPIs:
- Contribute to achieving or exceeding the store's monthly sales target.
- Drive all additional KPIs including Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience:
- A positive attitude towards a fast-paced, customer-focused retail environment.
- An ability to view challenges as opportunities for personal and professional development.
- Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits:
- Company discount of 25% off a wide range of products in-store and online across various brands.
- Exclusive deals and discounts through our online benefits platform (TELUS Health).
- Access to counselling services, digital health, and well-being advice.
- Health cash plans.
- Internal development courses to support personal and professional growth.
- Access to apprenticeships and accredited qualifications (England Only).
- Discounted gym memberships at JD Gyms.
- Opportunities to join colleague networks, volunteer, and contribute to JD Foundation.
Store Colleague employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with the products and services offered by JD Group. Being knowledgeable about what you’re selling will not only boost your confidence but also help you engage customers effectively, making you stand out during the interview.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it’s through part-time jobs or volunteering, demonstrating your ability to handle customer queries and provide excellent service will be a huge plus when applying for the Sales Assistant role.
✨Tip Number 3
Showcase your enthusiasm for retail and sales during any interactions with the company. Whether it’s through networking events or social media, expressing your passion for the industry can make a lasting impression on hiring managers.
✨Tip Number 4
Be prepared to discuss how you would contribute to achieving sales targets and KPIs. Think of specific examples from your past experiences where you successfully upsold or cross-sold products, as this will demonstrate your potential value to the team.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Create a CV that showcases your relevant experience in retail or customer service. Use bullet points to clearly outline your achievements, such as exceeding sales targets or providing excellent customer service.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have contributed to sales or improved customer experiences in previous positions.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TN United Kingdom
✨Show Your Enthusiasm
As a Sales Assistant, your energy and enthusiasm can make a huge difference. Make sure to express your passion for customer service and retail during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Know the Brand
Familiarise yourself with the company's products and values before the interview. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the brand.
✨Prepare for Role-Play Scenarios
You might be asked to role-play a customer interaction during the interview. Practice handling common customer queries or upselling products. This will showcase your communication skills and ability to think on your feet.
✨Highlight Teamwork Skills
Since the role involves working closely with other sales assistants, be ready to discuss your teamwork experiences. Share specific examples of how you've collaborated with others to achieve goals or improve customer satisfaction.
