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- Tasks: Assist clients with policy changes and renewals while providing exceptional customer service.
- Company: Join a fast-growing Commercial Insurance Broker focused on customer experience and team support.
- Benefits: Enjoy hybrid working, career progression, and a positive work environment with great perks.
- Why this job: Be part of a friendly team that values integrity, teamwork, and personal growth.
- Qualifications: Customer-focused with strong communication skills; insurance experience is a plus but not essential.
- Other info: We embrace inclusivity and welcome requests for adjustments to ensure everyone can thrive.
The predicted salary is between 21500 - 30000 £ per year.
Insurance Account Handler– Commercial Insurance
Salary: £25,000 - £36,000 (Depending on Experience)
Location: Ipswich (Hybrid after probation)
Join a supportive team with fantastic career opportunities!
About the Role:
Are you passionate about delivering exceptional customer service? Join our innovative and fast-growing Commercial Insurance Broker, where the customer experience is their top priority! As an Insurance Account Executive, you’ll be an essential part of a close-knit team that supports existing clients with policy amendments, renewals, and queries. You’ll be the first point of contact, ensuring a seamless and stress-free experience for our customers.
What You’ll Be Doing:
- Assisting customers with policy changes, address updates, and amendments.
- Supporting clients during renewal periods, ensuring policies reflect their current needs.
- Providing quotes and answering questions about policy options.
- Collaborating with a team of 12 professionals to deliver an unbeatable service.
- Ensuring every client receives a smooth, professional, and supportive experience.
Why Apply?
- A welcoming and friendly team where everyone supports each other.
- A company that values integrity, teamwork, and personal growth.
- Opportunities for career progression within a rapidly expanding business.
- Hybrid working after probation to offer flexibility.
- A positive work environment with great benefits and holiday allowances!
What We’re Looking For:
- A customer-focused professional with a passion for providing excellent service.
- Experience in commercial insurance is a strong advantage—but general insurance experience or an eagerness to learn is just as valuable!
- Strong communication & listening skills—many clients are small businesses that require patience and clear explanations.
- A proactive and adaptable mindset—able to work efficiently while maintaining attention to detail.
- A team player who thrives in a collaborative environment and supports colleagues.
At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format. Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple - To create positive relationships with all our clients and job seekers. To be known for honesty, being upfront and thoughtful to those hiring and those looking for a new job.
Insurance Account Executive (Ipswich) employer: Polkadotfrog
Contact Detail:
Polkadotfrog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Executive (Ipswich)
✨Tip Number 1
Familiarise yourself with the commercial insurance landscape. Understanding the key players, common policies, and current trends will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in commercial insurance. Attend local events or join online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to demonstrate your customer service skills through real-life examples. Think of situations where you've gone above and beyond for a client, as this will resonate well with the team-focused culture at StudySmarter.
✨Tip Number 4
Research StudySmarter's values and mission. Being able to articulate how your personal values align with ours can set you apart and show that you're genuinely interested in being part of our supportive team.
We think you need these skills to ace Insurance Account Executive (Ipswich)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any background in commercial insurance. Use keywords from the job description to demonstrate that you understand the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention specific examples of how you've supported clients in the past and how you can contribute to the team.
Highlight Communication Skills: Since strong communication is key for this role, provide examples in your application that demonstrate your ability to explain complex information clearly and effectively to clients.
Show Enthusiasm for Teamwork: Emphasise your ability to work collaboratively within a team. Share experiences where you have successfully worked with others to achieve common goals, as this aligns with the company's values.
How to prepare for a job interview at Polkadotfrog
✨Showcase Your Customer Service Skills
As an Insurance Account Executive, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled client queries or resolved issues, demonstrating your ability to provide a seamless experience.
✨Understand the Role and Company
Research the company and its values thoroughly. Familiarise yourself with their approach to commercial insurance and be ready to discuss how your skills align with their mission of delivering outstanding customer service.
✨Prepare for Common Questions
Anticipate questions related to policy amendments, renewals, and client interactions. Practise your responses to ensure you can articulate your thoughts clearly and confidently during the interview.
✨Demonstrate Teamwork and Adaptability
Since the role involves collaborating with a close-knit team, be prepared to share examples of how you've worked effectively in a team environment. Highlight your adaptability and willingness to support colleagues in achieving common goals.
