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For Companies At a Glance
- Tasks: Support apprenticeship programmes with administration and customer service in a dynamic environment.
- Company: Join UWE Bristol, a leading higher education provider in a vibrant city.
- Benefits: Enjoy flexible pay rates, generous leave, training opportunities, and a supportive community.
- Why this job: Be part of a growing team that empowers individuals through innovative research and skills development.
- Qualifications: Good communication skills and familiarity with administrative tasks are essential; knowledge of apprenticeships is a plus.
- Other info: Located at the lively Frenchay campus with modern facilities and a commitment to diversity.
Research and External Engagement (REE) is a new integrated service dedicated to driving forward the University’s ambitions for research, innovation, skills and enterprise. This professional service works to support our students, drive research excellence, upskill and reskill the region's workforce, and strengthen relationships and engagement with our alumni, business and community partners.
Through cutting-edge research initiatives, hands-on learning opportunities, strategic partnerships, civic leadership, and skills delivery, we will empower individuals to thrive in an ever-changing world. UWE Bristol is an established provider of Higher and Degree level apprenticeships. To support the growth of apprenticeship programmes, the University has invested in a dedicated Centre for Apprenticeships within the REE service, responsible for account management of relationships with employer partners and supporting growth in this area, whilst also supporting programmes to be compliant with external agency governance and ensure employers, apprentices and stakeholders receive excellent service.
This is an exciting time to join UWE Bristol and support the ambitious growth of our apprenticeship provision as a leading provider regionally and nationally. As an Apprenticeship Delivery Administrator, you will work closely with colleagues to support the administration and compliance of our apprenticeship programmes. Your role will be varied, with a focus on administrative processes and customer service. You will develop new skills and gain a range of experience in a busy, fast-paced environment.
Day-to-day tasks will include:
- Creation and adjustment of student records in the apprenticeship management system (Aptem)
- Supporting colleagues, employers and applicants through the Apprenticeship onboarding process
- Telephone and email management
- Working with colleagues to ensure that UWE meets its regulatory obligations
You will also contribute to the team's planning and quality cycles, attend team meetings, and undertake formal and informal training and development activities.
About you
Good communication and teamwork skills are vital for this role. You will demonstrate familiarity with a range of administrative tasks and a clear commitment to excellent customer service. You will also need some understanding of English apprenticeships and their regulations, including Department for Education funding compliance and Ofsted quality assurance. The university particularly welcomes applicants with up-to-date knowledge of Apprenticeship management systems.
Where is this role based?
This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.
Why UWE Bristol?
We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol, one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners. We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.
UWE Bristol recognises the power of a truly diverse university community. We are proud to be part of a vibrant, multicultural city that celebrates diversity, and we’re always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you’ll thrive. We particularly encourage applications from global majority candidates as we are currently under-represented in this area of the organisation; however, all appointments are made strictly on individual merit.
Apprenticeship Delivery Administrator in Bristol employer: University of the West of England
Contact Detail:
University of the West of England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprenticeship Delivery Administrator in Bristol
✨Tip Number 1
Familiarise yourself with the Apprenticeship management systems, particularly Aptem, as this role requires you to create and adjust student records. Understanding how these systems work will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your knowledge of English apprenticeships and their regulations, including Department for Education funding compliance and Ofsted quality assurance. Being well-versed in these areas will demonstrate your commitment and readiness for the role.
✨Tip Number 3
Showcase your communication and teamwork skills by preparing examples from your past experiences where you've successfully collaborated with others or provided excellent customer service. This will help you stand out as a candidate who fits well within the team.
✨Tip Number 4
Research UWE Bristol's values and recent initiatives related to apprenticeships. Being able to discuss how your personal values align with theirs during the interview can make a strong impression and show your genuine interest in the position.
We think you need these skills to ace Apprenticeship Delivery Administrator in Bristol
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Apprenticeship Delivery Administrator position. Understand the key responsibilities and required skills, such as familiarity with administrative tasks and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous administrative roles, customer service experience, and knowledge of apprenticeship management systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the university's mission. Mention specific examples of how your skills and experiences make you a great fit for supporting apprenticeship programmes.
Highlight Communication Skills: Since good communication is vital for this role, ensure you provide examples in your application that demonstrate your ability to communicate effectively with colleagues, employers, and students.
How to prepare for a job interview at University of the West of England
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of an Apprenticeship Delivery Administrator. Familiarise yourself with the apprenticeship management system (Aptem) and be prepared to discuss how your skills align with the administrative and customer service aspects of the role.
✨Showcase Communication Skills
Since good communication is vital for this position, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated in previous roles, especially in a team setting or when dealing with customers.
✨Demonstrate Knowledge of Apprenticeships
Brush up on your understanding of English apprenticeships, including regulations and compliance requirements. Being able to discuss the Department for Education funding compliance and Ofsted quality assurance will show that you're well-prepared and knowledgeable about the field.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the team's goals, the university's approach to diversity, or opportunities for professional development. It shows your interest in the role and the organisation.
