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- Tasks: Join our front of house team, handling reception and administrative duties.
- Company: Victoria Medical Centre is a modern GP practice focused on improving healthcare accessibility.
- Benefits: Enjoy NHS pension enrollment, competitive salary, and free health support for you and your family.
- Why this job: Be part of a friendly team, work with technology, and make a real impact in healthcare.
- Qualifications: No specific qualifications required; just a positive attitude and willingness to learn.
- Other info: Part-time role with 15 hours per week, perfect for students looking to gain experience.
To form an integral part of the front of house and administrative team, contributing to the daily office routine within General Practice. The role shall include various administrative tasks, reception duties and dealing with telephone enquiries., The following are the core responsibilities of the Administrator Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
Undertake reception duties when required following protocols and procedures
Greet all patients and visitors in a courteous and polite manner, offering all reasonable assistance
Handling and processing of prescriptions, ensure all prescription requests are processed and are ready for collection within 3 working days
Book appointments by telephone and face to face
Receive and make calls as required. Divert calls to relevant team and deal with general enquiries and appointment line
Undertake Administrative duties – completing of tasks both in EMIS Web and DOCMAN
Registering of new patients
Scanning and filing of incoming documents and post
Deal with email queries following protocols and procedures.
Undertaking a range of administrative duties supporting colleagues in the wider team at VMC which includes:
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Clinical Coding and summarising of clinical records
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Deductions
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Incoming and sending of medical notes
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Immunisations and child health management including monitoring of Antenatal workload and childhood vaccination
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Redactions of records
Our aim is to improve accessibility to healthcare, working with a variety of Health Care professionals within VMC and our Primary Care Network. If you would like to work in a modern GP Practice, enjoy working with technology and keen to improve the future of Healthcare, this is the role for you.
Benefits of working at Victoria Medical Centre:
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Enrolment to the NHS Pension Scheme
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Competitive salary
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Management support
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Free access for all staff and their family to our Health and Wellbeing support programme
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Personal and professional development opportunities
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Open, caring and positive culture
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Friendly, supportive team
Victoria Medical Centre
Victoria Drive
Eastbourne
East Sussex
BN20 8NH, https://www.greenstreetclinic.co.uk/ (Opens in a new tab)
For questions about the job, contact:
HR Admin
Sara Caleo
sxicb-esx.vmccareers@nhs.net
Administrator Receptionist - Part Time - 15 hours per week employer: Victoria Medical Centre
Contact Detail:
Victoria Medical Centre Recruiting Team
vmccareers@nhs.net
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator Receptionist - Part Time - 15 hours per week
✨Tip Number 1
Familiarize yourself with the specific software and systems mentioned in the job description, such as EMIS Web and DOCMAN. Having a good understanding of these tools will show that you're ready to hit the ground running.
✨Tip Number 2
Practice your communication skills, especially in handling telephone enquiries. Being able to convey information clearly and courteously is crucial for this role, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Research the Victoria Medical Centre and its values. Understanding their mission to improve accessibility to healthcare will help you align your responses during the interview and demonstrate your genuine interest in the position.
✨Tip Number 4
Prepare examples from your past experiences that showcase your ability to work in a team and handle administrative tasks efficiently. Highlighting these skills will make you stand out as a candidate who can contribute positively to the team.
We think you need these skills to ace Administrator Receptionist - Part Time - 15 hours per week
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the core responsibilities and required skills for the Administrator Receptionist position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organization. Mention specific examples of your experience in reception duties, handling telephone enquiries, and administrative tasks that demonstrate your suitability for the position.
Highlight Relevant Skills: In your CV, emphasize skills such as communication, organization, and proficiency with technology. Include any experience with EMIS Web or DOCMAN, as well as your ability to work in a team and support colleagues.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Victoria Medical Centre
✨Show Your Customer Service Skills
As an Administrator Receptionist, you'll be the first point of contact for patients and visitors. Make sure to highlight your experience in customer service during the interview. Share specific examples of how you've handled inquiries or resolved issues in a polite and efficient manner.
✨Familiarize Yourself with Medical Terminology
Since the role involves dealing with prescriptions and medical records, having a basic understanding of medical terminology can be beneficial. Brush up on relevant terms and be prepared to discuss how you would handle tasks like clinical coding or summarizing records.
✨Demonstrate Your Organizational Skills
The position requires managing multiple administrative tasks simultaneously. Be ready to discuss your organizational strategies and tools you use to stay on top of your workload. Providing examples of how you've successfully managed similar responsibilities in the past will strengthen your case.
✨Express Your Interest in Healthcare Improvement
The job description emphasizes improving accessibility to healthcare. Show your passion for this mission by discussing any relevant experiences or ideas you have for enhancing patient care and support within a medical practice.
