At a Glance
- Tasks: Engage with customers via email, phone, and in person to provide exceptional service.
- Company: Join one of the UK's top automotive retailers, representing 32 brands across 150 dealerships.
- Benefits: Enjoy competitive salaries, generous leave, and access to exclusive employee perks.
- Why this job: Accelerate your sales career in a dynamic environment with full training and support.
- Qualifications: A full UK driving license is essential; previous automotive experience is a plus.
- Other info: We promote an inclusive workplace where everyone can thrive and reach their potential.
The predicted salary is between 30000 - 70000 £ per year.
Location: Stockport
Contract Type: Permanent, Full-Time
Salary: £50,000 OTE (including £25,000 basic plus uncapped commission)
Hours: Monday to Friday 09:00 to 18:30, Saturday 09:00 to 17:00 and Sunday 11:00 to 14:00 on a rotational basis
About the role:
Do you have a desire to provide the best Customer experience possible? Are you ready to challenge yourself in an ever-evolving industry and accelerate your Sales career? If so, we have the perfect opportunity for you that will allow you to utilise your fine-tuned Customer Service skills and provide an exceptional experience to all our customers. Previous automotive experience would be advantageous. Full support and training will be provided from day one of your journey with us.
What you’ll do:
- You will be the key point of contact for our customers, communicating via email, phone and in person.
- Attention to detail and flawless administration skills will help you succeed in closing the deal.
- You may be expected to drive some of the most prestigious vehicles on the market, therefore a full UK driving license is a must.
About us:
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
Benefits:
- Competitive salaries with clear pay scales in place as you develop
- Generous annual leave allowance that increases with length of service
- Eligibility to join one of our colleague car plans and cycle to work scheme
- Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
- Critical illness cover after 2 years plus life assurance and free will writing service
- Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
- Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being
We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package. We are an equal opportunities employer and committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's license check will also be carried out.
Contact Detail:
Volvo Car UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive (Stockport)
✨Tip Number 1
Familiarise yourself with the automotive industry and the specific brands we represent. Understanding the products and services we offer will not only boost your confidence but also impress us during the interview.
✨Tip Number 2
Practice your communication skills, as you'll be interacting with customers through various channels. Role-playing different customer scenarios can help you prepare for real-life situations and demonstrate your customer service abilities.
✨Tip Number 3
Showcase your attention to detail by preparing questions about our sales process and customer experience strategies. This will highlight your proactive approach and genuine interest in providing exceptional service.
✨Tip Number 4
If you have previous automotive experience, be ready to discuss specific examples of how you've successfully closed deals or improved customer satisfaction. This will help us see how your background aligns with our needs.
We think you need these skills to ace Sales Executive (Stockport)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles in the automotive industry, as this will be advantageous for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer experiences. Mention specific skills that align with the job description, such as attention to detail and communication abilities.
Highlight Your Driving License: Since a full UK driving license is a must for this role, ensure you mention it prominently in your application. This shows you meet one of the key requirements right away.
Prepare for Employment Checks: Be ready for the employment checks that will be conducted if your application is successful. Gather necessary documents like proof of recent employment and address to streamline the process.
How to prepare for a job interview at Volvo Car UK
✨Showcase Your Customer Service Skills
As a Sales Executive, your ability to provide an exceptional customer experience is crucial. Prepare examples of how you've successfully handled customer interactions in the past, highlighting your communication skills and problem-solving abilities.
✨Demonstrate Your Attention to Detail
Attention to detail is key in closing deals. Be ready to discuss how you ensure accuracy in your work, whether it's through meticulous administration or following up on customer queries. This will show that you take your responsibilities seriously.
✨Familiarise Yourself with the Automotive Industry
Having some knowledge about the automotive industry can give you an edge. Research the latest trends, popular vehicles, and the company’s offerings. This will not only impress your interviewers but also help you engage in meaningful conversations.
✨Prepare for Driving Questions
Since a full UK driving license is required, be prepared to discuss your driving experience. If you have driven prestigious vehicles before, share those experiences to demonstrate your capability and confidence in handling high-value cars.