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- Tasks: As a Duty Officer, you'll manage front of house operations and ensure excellent customer service.
- Company: Join The Beacon, a vibrant community hub in Wantage dedicated to serving the public.
- Benefits: Enjoy a competitive salary, permanent position, and a supportive work environment.
- Why this job: Be part of a dynamic team that values communication and community engagement.
- Qualifications: Strong communication, interpersonal, and organisational skills are essential for this role.
- Other info: This is a permanent role with 37 hours per week, closing date for applications is 10th June 2025.
The predicted salary is between 32367 - 32367 £ per year.
This is an exciting opportunity for a customer-focused and enthusiastic front of house professional with strong communication, interpersonal, and organisational skills to help ensure The Beacon remains a welcoming environment.
Salary and grade: £32,367 per year, Grade 4
Duration of role: Permanent
Hours per week: 37
Location: The Beacon, Wantage
Closing date: 10th June 2025
Contact Detail:
South and Vale District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Officer
✨Tip Number 1
Familiarise yourself with The Beacon's mission and values. Understanding what they stand for will help you align your responses during interviews and demonstrate your commitment to their goals.
✨Tip Number 2
Prepare examples of your previous customer service experiences. Think about specific situations where you showcased your communication and organisational skills, as these will be crucial for the Duty Officer role.
✨Tip Number 3
Network with current or former employees of The Beacon. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Stay updated on any recent developments or events at The Beacon. Showing that you are informed about their activities can impress interviewers and demonstrate your genuine interest in the role.
We think you need these skills to ace Duty Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Duty Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and front of house roles. Use bullet points for clarity and focus on achievements that demonstrate your communication and organisational skills.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and The Beacon. Highlight specific examples from your past experiences that showcase your suitability for the position, especially your interpersonal skills and ability to work in a team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Duty Officer.
How to prepare for a job interview at South and Vale District Council
✨Showcase Your Customer Service Skills
As a Duty Officer, you'll be at the forefront of customer interaction. Be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to remain calm and professional under pressure.
✨Demonstrate Strong Communication Abilities
Effective communication is key for this role. During the interview, focus on how you convey information clearly and listen actively. You might want to practice explaining complex ideas simply, as this will show your ability to connect with diverse audiences.
✨Emphasise Organisational Skills
The role requires excellent organisational skills. Prepare to discuss how you prioritise tasks and manage your time effectively. Consider sharing a situation where your organisational skills led to a successful outcome, especially in a busy environment.
✨Research The Beacon
Familiarise yourself with The Beacon's mission and values. Understanding the organisation will allow you to tailor your responses and demonstrate your genuine interest in the role. Mentioning specific initiatives or projects can also set you apart from other candidates.
