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- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join Five Guys, a family-run burger restaurant known for fresh ingredients and a fun work environment.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Grow your career in a supportive culture with opportunities for advancement and team competitions.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Participate in exciting events and enjoy employee discounts while developing your career.
The predicted salary is between 28800 - 43200 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. We have stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you will find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward- 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions- Fry Cup and Olympics
- Five Guys Perks- employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience- You will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People- Experienced hands-on leadership skills
- Customer service
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job- it can be a career!
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experiences where you inspired or coached others, as this is crucial for the Assistant Manager role.
✨Tip Number 3
Be ready to discuss how you would handle customer complaints effectively. Demonstrating your ability to resolve issues while maintaining a positive atmosphere can set you apart from other candidates.
✨Tip Number 4
Research the local market and understand the competitive landscape for burger restaurants. Being knowledgeable about industry trends can help you articulate how you would drive sales and improve profitability.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leadership, customer service, and operational management. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive results.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully led teams, improved customer experiences, or managed operations in previous roles.
Showcase Your Values: In both your CV and cover letter, reflect the values of the company: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Provide examples of how you embody these values in your work.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Food
Make sure to express your enthusiasm for burgers and fries during the interview. Talk about your favourite dishes and why you believe in using fresh ingredients. This will demonstrate that you align with the restaurant's values and philosophy.
✨Highlight Leadership Experience
Be prepared to discuss your previous leadership roles and how you've inspired and coached teams. Share specific examples of how you've handled challenges and improved team performance, as this is crucial for the Assistant Manager position.
✨Customer Service Focus
Emphasise your commitment to delivering excellent customer service. Prepare to share instances where you've gone above and beyond to ensure customer satisfaction, as this aligns with the restaurant's goal of providing an outstanding dining experience.
✨Discuss Financial Acumen
Since you'll be responsible for P&L, it's important to showcase your understanding of driving sales while controlling costs. Be ready to discuss any relevant experience you have with budgeting or financial management in a previous role.
