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- Tasks: Be the friendly face of Yeats Lodge, organizing activities and ensuring a great living experience for residents.
- Company: Join Churchill Estates Management, a leader in retirement living dedicated to enhancing lives.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and excellent benefits.
- Why this job: Make a real difference in people's lives while enjoying a rewarding and varied role.
- Qualifications: A passion for customer service and a friendly personality are essential; administration experience is a plus.
- Other info: This role is perfect for those who love community engagement and want to be a trusted neighbor.
The predicted salary is between 14000 - 18000 £ per year.
Salary: £23,450 per annum, plus excellent benefits Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch Location: Yeats Lodge, Thame About the role Churchill Estates Management are offering an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our retirement development as a Lodge Manager. This varied and interesting role provides you with the chance to make a positive difference every day to the lives of our Home Owners. By being a ‘friendly neighbour’, you’ll be organising activities, co-ordinating the development, managing contractors, completing health and safety checks and much more! Reporting to the Area Manager, you’ll be managing both the maintenance of the property and providing a first-class service to Owners. You’ll be the trusted, ‘go-to’ person on-site, liaising with a range of customers, contractors, suppliers and internal Churchill Colleagues. This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people. You’ll know when to act with sensitivity an…
Lodge Manager - Thame employer: Churchill Estates Management
Contact Detail:
Churchill Estates Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lodge Manager - Thame
✨Tip Number 1
Familiarize yourself with the specific needs and preferences of retirement communities. Understanding the unique challenges and joys of working with older adults will help you connect better with potential employers during your interview.
✨Tip Number 2
Highlight any previous experience in customer service or administration, especially in a community or residential setting. Be ready to share examples of how you've positively impacted the lives of others in similar roles.
✨Tip Number 3
Demonstrate your organizational skills by preparing for the role's responsibilities. Think about how you would manage activities, coordinate with contractors, and ensure health and safety checks are completed efficiently.
✨Tip Number 4
Showcase your interpersonal skills by being personable and approachable during any interactions with the hiring team. Remember, they are looking for someone who can be a 'friendly neighbour' and build strong relationships within the community.
We think you need these skills to ace Lodge Manager - Thame
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasize any previous roles where you managed teams or coordinated activities, as these are key aspects of the Lodge Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for excellent customer service and your ability to create a positive environment for residents. Mention specific examples from your past experiences that demonstrate your outgoing personality and sensitivity towards others.
Highlight Relevant Skills: In your application, be sure to mention skills such as organization, communication, and problem-solving. These are crucial for managing the lodge and ensuring a fulfilling lifestyle for the Home Owners.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Lodge Manager.
How to prepare for a job interview at Churchill Estates Management
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help customers, as this role is all about making a positive difference in the lives of Home Owners.
✨Demonstrate Your Organizational Skills
Since the Lodge Manager role involves organizing activities and managing contractors, be prepared to discuss how you prioritize tasks and manage your time effectively. Highlight any relevant experience in administration or project management.
✨Emphasize Your People Skills
This position requires a friendly and outgoing personality. Be ready to talk about how you build relationships with different stakeholders, including residents, contractors, and colleagues. Use anecdotes that showcase your ability to connect with people.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as resolving conflicts or managing emergencies. Think through potential scenarios related to the role and prepare thoughtful responses that demonstrate your problem-solving skills.
