Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Room Attendant, you'll ensure guest satisfaction through efficient housekeeping and customer interaction.
- Company: Frasers Hospitality is a global leader in serviced apartments, known for its friendly and progressive culture.
- Benefits: Enjoy competitive pay, discounts, wellness programmes, and instant access to your earnings with Wagestream.
- Why this job: Join a passionate team dedicated to creating memorable experiences for guests while developing your skills.
- Qualifications: Experience in a similar role, attention to detail, and a passion for customer service are essential.
- Other info: We promote sustainability and offer volunteer days for charitable work, plus uniforms are provided.
Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values: collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.
As Room Attendant, you will ensure total guest satisfaction, providing efficient, courteous, and high level of service within the Housekeeping Department. You will be responsible for all rooms, public areas, corridors and back of house areas, overseeing any outsourced staff when required. You may also occasionally interact with customers, supporting all other operations departments during the night shift. You are an enthusiastic and hardworking individual with a passion for providing an excellent customer experience.
What we’re looking for:
- You have proven experience in a similar role.
- Excellent attention to detail and time management skills.
- You are an enthusiastic individual with a passion for customer service.
- You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
- You would like to build upon your leadership and team management skills.
- You must be eligible to work in the UK.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your friends a job!).
- Uniforms are provided.
- Wellness & National Campaign Days which promote and encourage different activities throughout the year.
- Wagestream giving instant access to your pay as it’s earned.
- We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy.
- We recycle, have removed single use plastics from our day-to-day operation, and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations.
- We have moved to a chemical free cleaning system in our properties and an enzyme based eco-friendly system for our apartment kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant, Fraser Suites
✨Tip Number 1
Familiarise yourself with Fraser Suites' core values: collaborative, real, respectful, and progressive. During any interactions, whether in person or over the phone, demonstrate how you embody these values in your work ethic and customer service approach.
✨Tip Number 2
Highlight your previous experience in housekeeping or similar roles by preparing specific examples of how you've ensured guest satisfaction. Be ready to discuss how your attention to detail has positively impacted previous employers.
✨Tip Number 3
Show enthusiasm for teamwork and collaboration. Share instances where you've successfully worked as part of a team to create memorable experiences for guests, as this aligns perfectly with the culture at Fraser Suites.
✨Tip Number 4
Research Fraser Hospitality's sustainability initiatives and be prepared to discuss how you can contribute to these goals. Showing that you share their commitment to eco-friendly practices can set you apart from other candidates.
We think you need these skills to ace Room Attendant, Fraser Suites
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, time management skills, and any customer service experience that aligns with the Room Attendant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Fraser Suites and how your values align with theirs, particularly their focus on creating memorable experiences for guests.
Highlight Teamwork Skills: Since the role involves working as part of a team, be sure to include examples of your teamwork skills in both your CV and cover letter. Share experiences where you collaborated effectively with others to achieve a common goal.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at Frasers Hospitality
✨Show Your Passion for Customer Service
As a Room Attendant, your role revolves around creating memorable experiences for guests. Be prepared to share specific examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Highlight Your Attention to Detail
Attention to detail is crucial in housekeeping. During the interview, mention instances where your keen eye for detail made a difference, whether it was in cleaning, organising, or maintaining standards.
✨Demonstrate Team Spirit
Frasers Hospitality values teamwork highly. Be ready to discuss how you work collaboratively with others, perhaps by sharing a story about a successful team project or how you supported colleagues in a busy environment.
✨Prepare Questions About Sustainability Initiatives
Frasers Hospitality is committed to sustainability. Show your interest by asking questions about their eco-friendly practices and how you can contribute to these initiatives as a Room Attendant.
