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- Tasks: Be the face of our business, delivering exceptional customer service and ensuring guest satisfaction.
- Company: Join Compass Group Ireland, a company that values its people and celebrates individuality.
- Benefits: Enjoy a supportive work environment with opportunities for growth and recognition.
- Why this job: Work in a passionate team, thrive in a fast-paced setting, and make a real impact.
- Qualifications: A passion for service, great communication skills, and the ability to work under pressure.
- Other info: We celebrate diversity and are committed to building an inclusive workplace for all.
The predicted salary is between 24000 - 36000 £ per year.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Compass Group Ireland on a full time basis, contracted to 35 hours per week, Monday to Friday. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues.
We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
Compass Group Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Familiarise yourself with Compass Group's values and mission. Understanding their commitment to customer service and employee development will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your passion for hospitality by sharing relevant experiences in previous roles. Whether it's a part-time job or volunteer work, highlight moments where you went above and beyond for customers.
✨Tip Number 3
Prepare to discuss how you handle pressure and fast-paced environments. Think of specific examples where you successfully managed multiple tasks while maintaining excellent service.
✨Tip Number 4
Demonstrate your teamwork skills by discussing how you've collaborated with others in past roles. Emphasising your ability to communicate effectively and support your colleagues will resonate well with the hiring team.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Hospitality Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered outstanding service in the past, and express your enthusiasm for joining Compass Group Ireland.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Use bullet points to clearly outline your achievements and responsibilities, focusing on your ability to work as part of a team and your communication skills.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Compass Group Ireland
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what Compass Group Ireland values.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. Being able to discuss dishes and make recommendations will demonstrate your commitment to providing a personalised experience for guests.
✨Emphasise Teamwork and Communication Skills
Highlight your ability to work well in a team and communicate effectively. Share experiences where you collaborated with others to achieve a common goal, as this is crucial in a fast-paced hospitality environment.
✨Demonstrate Your Ability to Handle Pressure
Prepare to discuss situations where you've successfully managed stress or high-pressure scenarios. Compass Group Ireland looks for individuals who can maintain composure and deliver excellent service, even when things get busy.
