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- Tasks: Join our team to deliver amazing food and guest experiences!
- Company: German Doner Kebab is a leading brand in the Casual Dining sector with over 90 locations worldwide.
- Benefits: Enjoy career progression opportunities and be part of a fast-growing restaurant brand.
- Why this job: Be the driving force behind exceptional service and help change the kebab game!
- Qualifications: A positive attitude, great communication skills, and a passion for guest care are essential.
- Other info: You'll be trained across all areas, ensuring a dynamic work experience.
The predicted salary is between 20000 - 30000 £ per year.
Front of House Team Member – Maidenhead, Berkshire
Do you have what it takes to work for one of the fastest-growing restaurant brands?
The opportunity is here!
German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With industry-leading levels of service, exceptional food, and an unforgettable experience for our guests.
Now is the time to join our team!
We are looking for Team Members who have what it takes to grow with us and share in our success.
You will support and work as part of a team to deliver exceptional food quality, outstanding guest care and amazing service! Your role is very important to us here at GDK as you be the driving force of helping to achieve our brand standards, work within a great team, and ensure every guest leaves the restaurant having had a great experience and they will want to return to us!
Here is what you need:
Restaurant Team Member Front of house:
- Our Guest is first in everything we do.
- Have a positive “can do” attitude.
- Assist guests in choosing meals and drinks and providing additional up-sell information.
- Process guests ‘orders through the POS system.
- Deliver orders to the kitchen and assist in preparing and packing food and beverages.
- Ensure that the portion of food being packed or served looks appealing.
- Promote additional food items to compliment the guest experience & increase sales.
- Process sales, provide guests with receipts and deliver food.
- Greets EVERY guest in a genuine and warm manner.
- Answer the telephone and deal with an enquiry.
- Assemble and package orders to the brand standard.
- Keep all guest areas clean, sanitary, and tidy.
- Ensure that all orders are fully complete and ready to be received by the guest.
- Work to Brand standards and deliver exceptional guest service.
Key skills & knowledge needed for the job:
- Has the ability to speak clearly and listen attentively to guests and other team members.
- Has the ability to maintain a clean & smart appearance.
- Displays a positive and enthusiastic approach to all tasks.
- Exhibits a cheerful and helpful attitude, and always provides excellent guest care.
- Adapts to changing business volume levels with a sense of urgency.
- Can demonstrate a complete understanding of the menu & Allergens.
- Be able to follow instructions to achieve brand standards (The GDK way).
- Ability to fill in daily paperwork in line with GDK standards.
- Maintain the ability to be cross trained in all areas of the kitchen and front counter.
- Believes and cares for exceptional guest service and impeccable standards.
Working for GDK we can offer a full Career Pathway and support you with fantastic progression opportunities!
Front of House Team Member - Maidenhead, Berkshire employer: German Doner Kebab
Contact Detail:
German Doner Kebab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - Maidenhead, Berkshire
✨Tip Number 1
Show your enthusiasm for the brand! When you visit the restaurant, engage with the staff and observe how they interact with guests. This will help you understand the culture and values of German Doner Kebab, which you can reflect in your conversations during the interview.
✨Tip Number 2
Familiarize yourself with the menu and any special promotions. Being knowledgeable about the food and drinks will not only impress the hiring team but also demonstrate your commitment to providing exceptional guest service.
✨Tip Number 3
Practice your communication skills! Since the role requires clear speaking and attentive listening, consider role-playing scenarios with friends or family where you greet guests and take orders. This will help you feel more confident during the actual interview.
✨Tip Number 4
Highlight your teamwork experience. Think of examples from previous jobs or activities where you worked effectively as part of a team. Be ready to share these stories during your interview to show that you can contribute positively to the GDK team.
We think you need these skills to ace Front of House Team Member - Maidenhead, Berkshire
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Front of House Team Member at German Doner Kebab. Highlight your customer service skills and any relevant experience in your application.
Show Your Enthusiasm: Express your positive attitude and enthusiasm for the role in your cover letter. Mention why you want to work for German Doner Kebab specifically and how you align with their values of exceptional guest care.
Tailor Your CV: Customize your CV to reflect the key skills mentioned in the job description, such as teamwork, communication, and a strong understanding of food safety standards. Use specific examples from your past experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at German Doner Kebab
✨Show Your Enthusiasm
Make sure to express your excitement about the opportunity to work with German Doner Kebab. A positive 'can do' attitude is essential, so let your passion for exceptional guest service shine through during the interview.
✨Know the Menu
Familiarize yourself with the menu and any allergens before the interview. Being able to discuss the food offerings confidently will demonstrate your commitment to providing excellent guest care and help you stand out.
✨Practice Your Communication Skills
Since clear communication is key in this role, practice speaking clearly and listening attentively. You might be asked to role-play a scenario where you assist a guest, so being prepared will help you feel more confident.
✨Demonstrate Team Spirit
Highlight your ability to work as part of a team. Share examples from your past experiences where you contributed to a positive team environment or helped achieve a common goal, as teamwork is crucial at GDK.
