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For Companies At a Glance
- Tasks: Engage with customers through calls, providing service and sales support for financial products.
- Company: Join a dynamic financial services team in Bradford focused on customer satisfaction.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Why this job: Make a real impact by putting customers first in every conversation.
- Qualifications: Previous telephone-based customer service or sales experience is essential.
- Other info: Ideal for those living in the Bradford area looking to kickstart their career.
The predicted salary is between 28800 - 43200 £ per year.
You will be based our Bradford office and part of a small but highly skilled team of Customer service & Sales Advisors. This is a financial services business so upholding the highest standards is imperative and whilst you will be having service and sales conversations you will put the customer at the heart of everything you do.
On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer.
Previous experience in a Telephone based Customer Service or Sales role is essential, however, whilst previous experience from a financial services environment is desirable it is absolutely not essential, all telephone based customer service, renewals or sales backgrounds will be considered.
If you have the right customer service or sales experience and live in the Bradford area, apply now!
Customer Service & Sales Advisor employer: Optimise Talent Ltd
Contact Detail:
Optimise Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Advisor
✨Tip Number 1
Familiarize yourself with common financial products and services. This knowledge will help you engage in meaningful conversations with customers and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Practice your communication skills, especially over the phone. Role-playing different customer scenarios can boost your confidence and prepare you for the types of calls you’ll be handling.
✨Tip Number 3
Highlight your previous customer service or sales experience during the interview. Be ready to share specific examples of how you’ve successfully resolved customer issues or closed sales.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for will help you align your answers with our expectations and show that you’re a great fit for our team.
We think you need these skills to ace Customer Service & Sales Advisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in telephone-based customer service or sales roles. Use specific examples that demonstrate your ability to handle calls and provide excellent service.
Showcase Customer-Centric Approach: In your application, convey how you prioritize the customer in every interaction. Share instances where you went above and beyond to ensure a positive outcome for customers.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Focus on communication skills, problem-solving abilities, and any relevant achievements in sales or customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your background makes you a great fit. Mention your enthusiasm for working in a financial services environment, even if you lack direct experience.
How to prepare for a job interview at Optimise Talent Ltd
✨Showcase Your Customer-Centric Approach
Since the role emphasizes putting the customer at the heart of everything, be prepared to share examples from your past experiences where you prioritized customer needs and achieved positive outcomes.
✨Demonstrate Your Communication Skills
As a Customer Service & Sales Advisor, effective communication is key. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you've handled challenging conversations in the past.
✨Highlight Relevant Experience
Even if you don't have a background in financial services, emphasize your telephone-based customer service or sales experience. Prepare specific examples that showcase your skills in these areas.
✨Research the Company and Its Products
Familiarize yourself with the financial products offered by the company. This will not only show your interest but also help you answer questions more effectively and demonstrate your ability to engage with customers knowledgeably.
