Director, Customer Account Manager

Our turnover in Financial Year 2024 was in excess of £2bn. We work with SMEs, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through ongoing support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

We are in search of a dynamic and results-oriented individual to assume the position of Account Manager within our Corporate Sales team. This role requires a seasoned professional with a robust background in IT Sales, including a proven track record in client onboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing corporate clients and possess a keen understanding of the private sector landscape.

Based within commuting distance of Leatherhead, the successful candidate will spearhead the identification and pursuit of new business opportunities through new logo acquisition, and management of existing billing accounts.

• Essential attributes include industry-specific sales experience, exceptional communication and interpersonal skills, and a relentless drive for success.
• If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success.

Leverage extensive networks and contacts to effectively communicate Bytes' value proposition and differentiate offerings. Drive lead generation efforts through a variety of channels, including cold calling, email campaigns, networking events, and strategic use of social media platforms like LinkedIn.

Manage the entire sales cycle from initial discovery through to successful deal closure, ensuring a seamless and positive client experience. Deliver compelling presentations and demonstrations of IT products and services, showcasing their relevance and value in addressing client-specific challenges.

• Sales Negotiation and Closing: Work closely with legal teams to finalize contracts and agreements, ensuring compliance with regulatory requirements and safeguarding organizational interests.
• Consistently meet and exceed monthly and quarterly sales targets, demonstrating a strong focus on results and revenue growth.

Pipeline Management: Maintain a well-organised and updated sales pipeline, accurately tracking opportunities from initial contact through to final resolution. Provide regular, detailed reports on sales activities and forecasts, offering insights into pipeline health and revenue projections. Utilize advanced CRM tools and analytics to monitor client interactions, identify sales trends, and optimize pipeline efficiency.

Market Intelligence: Stay vigilant and informed about industry trends, competitor activities, and emerging technologies, leveraging this intelligence to refine sales strategies and stay ahead of the curve.

Strong Management of Virtual Team: Proven ability to foster and sustain strong relationships with an internal overlay and pre-sales team, effectively supporting the sales process and enhancing customer value.

Bytes have a hybrid work policy and will allow up to 2-3 days a week working from home. The remaining time should be split between client meetings and London, Reading or Leatherhead office. Time within the office is essential for effective collaboration with your virtual team.

• Proven Success in a Sales Role: A track record of achieving and surpassing sales targets in previous roles showcases the candidate's ability to deliver results and drive business growth.
• Clear and compelling communication abilities, both verbal and written, coupled with strong presentation skills, are vital for effectively conveying value propositions and building rapport with clients.
• Results-oriented with a focus on achieving and exceeding sales targets.
• Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization.