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- Tasks: Support our CEO and COO with admin tasks, project coordination, and office management.
- Company: Join Townhouse, the UK's fastest growing beauty brand, disrupting the nail salon industry.
- Benefits: Enjoy private healthcare, shopping discounts, extra holidays, and discounted pampering sessions.
- Why this job: Be part of a passionate team, drive change, and foster a vibrant office culture.
- Qualifications: Experience supporting senior executives, excellent organisation skills, and tech-savvy.
- Other info: This is a full-time, office-based role at our Support Centre in Berkshire House.
The predicted salary is between 36000 - 60000 £ per year.
Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in the UK and are driven by a passionate and disruptive team to achieve our mission.
We’re on the hunt for a highly organised, proactive, and polished Office, Projects & Executive Assistant to support our senior leadership team and keep the wheels turning behind the scenes.
You’ll be the right hand to our CEO and COO, ensuring their time is optimised and the business runs smoothly — while also jumping into exciting internal projects and keeping our office environment humming.
- Provide high-level administrative support to our CEO and COO, including managing calendars, coordinating meetings, and booking travel.
- Be the heartbeat of the office — ensuring everything runs smoothly, from facilities to supplies.
- Liaise with vendors, suppliers, and building management to keep operations seamless.
- Support new starters, help run internal events, and foster an upbeat office culture.
- Get stuck into business-critical projects across different teams, providing admin and logistics support.
- Help track milestones, gather insights, and keep stakeholders aligned and informed.
Proven experience in a similar role — supporting senior executives, managing offices, and coordinating projects. Meticulously organised with excellent time management and a love for getting things done. Tech-savvy — confident using Microsoft Office and tools like ClickUp, Slack or Trello.
This is a full-time, permanent role based at our Support Centre in Berkshire House. This is an office-based position.
- Private healthcare and wellness support – Including GP access and treatment in private hospitals.
- Shopping discounts – Save on top brands and everyday essentials.
- Extra holidays – Earn up to 5 additional days of annual leave over time.
- Employee treatments – Heavily discounted pampering sessions.
- Refer-a-friend bonus – Help us hire great people and get rewarded.
Executive Secretary/Office Manager employer: Townhouse
Contact Detail:
Townhouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Secretary/Office Manager
✨Tip Number 1
Familiarise yourself with the beauty industry, particularly the nail salon sector. Understanding the trends and challenges in this field will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Showcase your organisational skills by preparing a mock calendar or project plan that highlights how you would manage the CEO and COO's schedules. This practical demonstration can set you apart from other candidates and illustrate your proactive approach.
✨Tip Number 3
Network with current or former employees of Townhouse on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss specific tools and software you’ve used in previous roles, especially Microsoft Office and project management tools like ClickUp or Trello. Being able to articulate your experience with these tools will show that you're tech-savvy and ready to hit the ground running.
We think you need these skills to ace Executive Secretary/Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting senior executives and managing office operations. Use specific examples that demonstrate your organisational skills and project coordination abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your understanding of Townhouse's mission. Mention how your skills align with the role and express your enthusiasm for contributing to their team.
Highlight Tech Proficiency: Since the role requires being tech-savvy, emphasise your experience with Microsoft Office and any project management tools like ClickUp, Slack, or Trello. Provide examples of how you've used these tools to enhance productivity.
Showcase Soft Skills: In your application, highlight your soft skills such as communication, teamwork, and adaptability. These are crucial for fostering an upbeat office culture and supporting the leadership team effectively.
How to prepare for a job interview at Townhouse
✨Showcase Your Organisational Skills
As an Executive Secretary/Office Manager, your ability to stay organised is crucial. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your time management skills and attention to detail.
✨Demonstrate Proactivity
The role requires a proactive approach to support the CEO and COO. Be ready to discuss instances where you took initiative to solve problems or improve processes, showing that you can think ahead and act without always being directed.
✨Familiarise Yourself with Relevant Tools
Since the job mentions tools like Microsoft Office, ClickUp, Slack, and Trello, make sure you're comfortable discussing your experience with these platforms. If you have any tips or tricks for using them effectively, share those during the interview.
✨Emphasise Team Collaboration
This position involves liaising with various teams and stakeholders. Prepare to talk about your experience working collaboratively, how you fostered a positive office culture, and any successful internal events you've helped organise.
