Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage consumer panels for water companies, ensuring effective communication and actionable insights.
- Company: Join an independent advocacy body dedicated to improving water services in England and Wales.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and impactful work.
- Why this job: Make a real difference by amplifying consumer voices and influencing industry change.
- Qualifications: 2+ years of experience with consumer panels and collaboration with research agencies required.
- Other info: Positions available in Birmingham or Cardiff, offering a chance to work in a meaningful sector.
The predicted salary is between 36000 - 60000 £ per year.
Our client is an independent utilities advocacy body in England and Wales. Every year, they help thousands of people resolve their water complaints with empathy and expertise. Their research and advocacy don’t just influence policy – they change it, making sure companies and regulators listen to the people they serve. They are now looking for two Consumer Panel Managers to join the team in either Birmingham or Cardiff.
Your role will be to ensure that each water company’s panel runs smoothly, efficiently, and with purpose. Your days will involve:
- Working with an external research agency to deliver high-quality insights
- Establishing accountability processes that ensure water companies act on what they hear
- Partnering closely with policy experts to turn consumer voices into business change
- Making sure consumers are not just heard, but listened to
The ideal candidate will have:
- 2+ years of experience looking after consumer panels
- Agency or client-side experience
- Experience working with research agencies to deliver high-quality insights
Contact Detail:
Nicholson Glover Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consumer Panel Manager
✨Tip Number 1
Familiarise yourself with the current issues in the water industry and the role of consumer panels. Understanding the challenges faced by consumers will help you demonstrate your passion for advocacy during interviews.
✨Tip Number 2
Network with professionals in the utilities sector, especially those involved in consumer advocacy. Attend relevant events or webinars to connect with potential colleagues and gain insights into the industry.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed consumer panels or worked with research agencies. Highlighting your achievements will show your capability for this role.
✨Tip Number 4
Research the advocacy body’s recent initiatives and campaigns. Being knowledgeable about their work will allow you to engage meaningfully during interviews and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Consumer Panel Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Consumer Panel Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2+ years of experience with consumer panels. Provide specific examples of how you've worked with research agencies and delivered insights that led to actionable changes.
Showcase Your Skills: Make sure to showcase skills that align with the role, such as communication, project management, and analytical abilities. Use concrete examples to demonstrate how these skills have helped you in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for consumer advocacy. Explain why you want to work for this independent utilities advocacy body and how you can contribute to their mission.
How to prepare for a job interview at Nicholson Glover
✨Showcase Your Experience with Consumer Panels
Be prepared to discuss your previous experience managing consumer panels. Highlight specific examples where you successfully facilitated discussions and ensured that consumer feedback was acted upon.
✨Demonstrate Your Research Collaboration Skills
Since the role involves working with external research agencies, share instances where you've collaborated effectively with such teams. Emphasise your ability to translate insights into actionable strategies.
✨Understand the Advocacy Landscape
Familiarise yourself with the current issues in the utilities sector, particularly regarding water complaints. Showing knowledge of recent changes in policy or consumer rights will demonstrate your commitment to the role.
✨Emphasise Empathy and Communication
This role requires a strong focus on listening to consumers. Prepare to discuss how you’ve used empathy in past roles to ensure that consumer voices are not just heard but truly listened to and acted upon.
