Wintel Engineer

Wintel Engineer

Location: Stevenage – Office-based

Contract Type: Permanent

Interview Process: One-stage interview

Join a dynamic team supporting a major defence client as a Wintel Engineer . This is an office-based role in Stevenage, ideal for someone with strong technical knowledge, great problem-solving skills, and a proactive approach to service delivery.

Key Responsibilities

• Act as a systems/product specialist, delivering technical support and implementing configuration changes.
• Follow change control processes to ensure verified and documented enhancements.
• Monitor performance metrics to improve service levels and proactively resolve issues.
• Support project delivery by implementing technical designs within your area of expertise.
• Build and maintain strong relationships with customer stakeholders to enhance service.
• Troubleshoot complex issues, escalate when needed, and analyse trends to prevent recurrence.
• Mentor junior team members and contribute to a collaborative team environment.
• Understand the client’s business needs and identify opportunities to improve service delivery.
• Stay updated with new technologies, products, and service techniques to enhance performance.

Skills & Experience Required

• Solid experience in Wintel environments with deep understanding of systems integration.
• Hands-on expertise across:
• Systems installation/decommissioning (HSIN) – Level 3
• Service desk & incident management (USUP) – Level 3
• Problem management (PBMG) – Level 3
• System software (SYSP) – Level 4
• Change Management (CHMG) – Level 3
• Technical Specialism (TECH) – Level 4
• IT Operations (ITOP) – Level 3
• Service Acceptance (SEAC) – Level 4
• Security Administration (SCAD) – Level 4
• Release and Deployment (RELM) – Competent

Why Apply?

• Work in a supportive, highly skilled team environment.
• Opportunity to influence service improvements and lead technical initiatives.
• Engage with high-profile customers and meaningful, mission-critical projects.

Contact Anna-Jane Murphy at Anson McCade to learn more.

AMC/AJM/WIN