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- Tasks: Manage billing and collections while collaborating with the finance team.
- Company: Modern Networks delivers top-notch ICT solutions to businesses across the UK.
- Benefits: Enjoy flexible working hours, remote work options, and 25 days annual leave.
- Why this job: Join a supportive team with growth opportunities and a focus on work-life balance.
- Qualifications: Experience in billing or credit control is preferred; strong communication skills are essential.
- Other info: We value diversity and encourage informal chats about the role.
The predicted salary is between 28800 - 43200 £ per year.
Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. This role sits within our Hitchin based Finance team - we are a small, multi-functional team that has worked hard to create a culture of continuous improvement. Whist the primary function of the role will be Billing and Collections, you will also be exposed to other areas of the department (specifically Accounts Payable) in order to encourage transfer of best practices across the department. We work Mon-Fri (from either 08:00 - 16:30 or 08:30 - 17:00), and are office based 4 days a week, and 1 day working from home.
This is an integral role in our finance function, ensuring delivery excellence in the Order to Cash function & driving great business partnerships with our Commercial Teams. The main content of the job is delivering cash in from customers from all group companies through billing on company systems (we’ve been growing by acquisition, so there are multiple systems). We’ve recently merged the Billing and Credit Control teams, as collections are mainly dependent on valid POs and billing as per agreed contract, so main activities will be resolving billing queries with customers and internal stakeholders (e.g. sales team); and discussing collection issues with customers, as required.
What are we looking for?
- Previous experience in a similar role, ideally within a high volume, multi-entity environment.
- Excellent communication skills (both written and verbal), building stakeholder confidence through regular and clear dialogue.
- Good systems experience - working with ConnectWise/ aBillity advantageous, but not essential.
- A team player with high level of dedication.
What you’ll get from us:
- Great prospects - once you’ve got to grips with our systems and processes, you’ll have the opportunity to progress with us.
- We love a success story – our Managing Director started with us as an engineer!
- Knowledgeable, high-achieving, experienced and fun colleagues.
- A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance.
- Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger.
- 25 days annual leave + bank holidays.
- Active workplace committees (Social / Wellness).
If you share our values and our enthusiasm for delivering a world class service, you will find a home here at Modern. Or if you’re still not convinced, drop us a line at (email address removed) – we’ll arrange an informal chat about the role.
Billing & Credit Control Officer employer: Modern Networks Ltd
Contact Detail:
Modern Networks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing & Credit Control Officer
✨Tip Number 1
Familiarise yourself with the Order to Cash process, as this is a key aspect of the role. Understanding how billing and collections work together will help you demonstrate your knowledge during any discussions with our team.
✨Tip Number 2
Brush up on your communication skills, especially in resolving queries. Being able to articulate your thoughts clearly will show us that you can build strong relationships with both customers and internal stakeholders.
✨Tip Number 3
If you have experience with systems like ConnectWise or aBillity, be ready to discuss it. Even if you haven't used these specific tools, showing your adaptability to learn new systems can set you apart.
✨Tip Number 4
Highlight your teamwork abilities. Since this role involves collaboration with various departments, showcasing examples of how you've worked effectively in a team will resonate well with us.
We think you need these skills to ace Billing & Credit Control Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Billing & Credit Control Officer position. Tailor your application to highlight relevant experience in billing, collections, and communication.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved billing and credit control, especially in high-volume environments. Use specific examples to demonstrate your skills in resolving billing queries and working with stakeholders.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples of how you've effectively communicated with customers and internal teams in past positions. This could be through written correspondence or verbal discussions.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for the company and the role, and mention how your values align with Modern Networks' commitment to diversity and inclusion.
How to prepare for a job interview at Modern Networks Ltd
✨Know Your Numbers
As a Billing & Credit Control Officer, you'll be dealing with financial data regularly. Brush up on your understanding of billing processes and cash flow management. Be prepared to discuss how you've handled similar tasks in previous roles.
✨Communicate Clearly
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. Think about examples where you've successfully resolved billing queries or improved stakeholder relationships.
✨Familiarise Yourself with Systems
While experience with ConnectWise or aBillity is advantageous, it's not essential. However, showing a willingness to learn and adapt to new systems can set you apart. Research these tools and be ready to discuss how you approach learning new software.
✨Show Your Team Spirit
This role requires collaboration with various teams. Prepare to share examples of how you've worked effectively within a team environment. Highlight your dedication and how you contribute to a positive team culture.
