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- Tasks: Diagnose, repair, and service Volkswagen Group vehicles while ensuring top-notch customer service.
- Company: Join a leading Audi, Volkswagen, SEAT, and SKODA specialist with over 30 years of experience.
- Benefits: Enjoy competitive pay, bonuses, and opportunities for professional growth and management roles.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the automotive industry.
- Qualifications: Must have NVQ level 3 or equivalent, experience with VW brands, and a valid UK driving licence.
- Other info: Manufacturer training provided to help you excel in your role.
The predicted salary is between 36000 - 50000 £ per year.
An exciting opportunity for a qualified vehicle Master or Diagnostic Technician at our Birmingham based service centre. We are a leading Audi, Volkswagen, SEAT and SKODA specialist with over 30 years of technical experience. Manufacturer training provided. Opportunities for advancement into management roles and professional growth. We offer extremely good rates of pay as a basic salary plus the opportunity to earn bonus.
Job Purpose
To diagnose, repair and service the range of Volkswagen Group vehicles in accordance with Volkswagen group’s work specifications, ensuring customers receive excellent customer service.
Responsibilities
- Carrying out diagnosis and undertaking servicing and repair work on customer vehicles.
- Liaising on work with Service Advisors and customers.
- Working as part of a team and assisting other technicians to help deliver excellent customer service.
- Ensuring effective use of technical knowledge and skills enabling efficient and safe working.
- Maintaining workshop housekeeping standards.
- Accurately completing relevant service documentation, as well as any other appropriate activities as specified.
What we're looking for
- An individual with a desire, character and attitude to succeed.
- Excellent problem-solving abilities.
- Experience with either Audi, Volkswagen, SEAT or SKODA brands is preferable or have had experience working as a Diagnostic or Master Technician.
- Full and valid UK driving licence.
- NVQ level 3 or equivalent in a relevant vehicle maintenance subject.
- Strong technical skills and attention to detail.
- Ability to work well in a team environment.
- Customer service-oriented mindset.
Salary: £36,000 – £50,000 + bonus (Salary + OTE bonus £56,400)
Contact Detail:
Central Audi & VW Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Vehicle Technician
✨Tip Number 1
Familiarise yourself with the latest diagnostic tools and techniques used in the Volkswagen Group vehicles. Being well-versed in these technologies will not only boost your confidence but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former employees of the service centre. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully diagnosed and repaired vehicles in the past. Highlighting your problem-solving abilities with real-life scenarios will make a strong impression on the hiring team.
✨Tip Number 4
Showcase your customer service skills during any interactions with the company. Since the role emphasises excellent customer service, demonstrating your ability to communicate effectively and empathetically will set you apart from other candidates.
We think you need these skills to ace Senior Vehicle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Audi, Volkswagen, SEAT, or SKODA vehicles. Emphasise any diagnostic or master technician roles you've held and include specific examples of your problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your customer service mindset. Mention your desire to succeed and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: Clearly state your NVQ level 3 or equivalent qualifications in vehicle maintenance. If you have any additional manufacturer training, be sure to mention it as this will strengthen your application.
Showcase Teamwork Skills: In your application, provide examples of how you've worked effectively in a team environment. Highlight any experiences where you assisted colleagues or contributed to delivering excellent customer service.
How to prepare for a job interview at Central Audi & VW Specialists
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in detail, especially regarding Audi, Volkswagen, SEAT, or SKODA vehicles. Highlight specific examples of complex repairs or diagnostics you've successfully completed.
✨Demonstrate Customer Service Experience
Since the role emphasises excellent customer service, share instances where you went above and beyond for a customer. This could include resolving a difficult situation or ensuring a customer's needs were met effectively.
✨Prepare for Teamwork Questions
Expect questions about teamwork and collaboration. Be ready to provide examples of how you've worked with other technicians or service advisors to achieve a common goal, showcasing your ability to contribute positively to a team environment.
✨Research the Company
Familiarise yourself with the company’s history, values, and services. Understanding their approach to vehicle servicing and customer care will help you align your answers with their expectations during the interview.
