Litigated Motor Claims Handler

Overview Litigated Credit Hire Specialist at Keoghs – Birmingham, United Kingdom. You will be part of a team dedicated to championing clients\’ interests in high-stakes credit hire cases. This role involves investigating Litigated Complex Credit Hire claims from a tactical and strategic perspective, with claims up to £25,000 in value. This is a fantastic opportunity to gain experience in investigating credit hire claims with a view to successfully repudiating the claims. Location Location: Birmingham, United Kingdom Description As a Litigated Credit Hire Specialist at Keoghs you’ll be at the heart of a team dedicated to championing clients’ interests in high-stakes credit hire cases. The File Handler investigates complex and technical claims submitted from specific opponents, typically up to £25,000 in value. The role involves handling litigation-ready files under supervision, with a focus on tactical and strategic investigation. This role offers an excellent opportunity to develop expertise in investigating credit hire claims and pursuing repudiation where appropriate. Key Accountabilities Deal with a caseload of DA credit hire and injury files under the supervision of a Team Leader Receive instructions at the point of litigation; thorough knowledge of handling RTA claims through to conclusion via a court hearing Review and analyse files throughout the life of the case in accordance with client guidelines Develop and maintain client relationships, keeping the client at the heart of every decision Formulate an initial strategy for approval by the Team Leader Legal research Undertake telephone negotiations with third-party solicitors Liaise with the insured and insurers where necessary Ensure actions are carried out as per the task list within the Case Management System Accurately complete management information processes (MI) Process bills Ensure all files comply with ISO 9001 guidelines and SRA Standards ability to work in a target-driven environment The role also involves understanding the court process, including drafting defences, completing direction questionnaires, handling disclosure and exchange of evidence, completing pre-trial checklists, instructing Counsel, and drafting CPR Part 18 and Part 35 questions, as well as counter schedules. Experience, Skills and Qualifications Essential: Experience of litigation and handling Credit Hire files with evidence of managing own caseload Education: at least 5 GCSEs or equivalent; a degree/LPC is preferable Ability to use own initiative, plan and prioritise workloads Excellent listening and verbal communication skills Good telephone negotiation skills Ability to follow work processes and keep to strategy Ability to recognise when sensitivity and tact are required Ability to make decisions and remain calm under pressure Good IT skills including Word, Outlook, and experience of a Case Management System Adhere to Keoghs values Desirable: Experience of handling PI claims Benefits Davies Incentive Plan 25 days holiday per year (increases with service; option to buy/sell 3 days) Simply Health Care Cash Plan WeCare – 24/7 online GP, mental health support and wellbeing resources Death In Service – after 1 year’s service Pension contribution based 5% employee / 3% employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Discounts through online sites and local outlets Seniority level Entry level Employment type Full-time Job function Finance and Sales Industries: Law Practice #J-18808-Ljbffr