IT Support Field Engineer

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This range is provided by Lifeline IT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Borehamwood, Hertfordshire, London

Field/Office Based covering West End London and Greater London

About Us

At Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in‑depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology.

What’s in it for you?

• Salary of up to £39,000 per annum DOE
• Private Healthcare
• 20 days’ holiday + Bank Holidays

We’re looking for an IT professional with experience of installing and maintaining Windows Servers, network firewalls and first‑class communication skills.

Day to day

As an IT Support Field Engineer, you’ll spend your days visiting a variety of customers, forging strong relationships and providing all the IT expertise they need. This will range from desktop and server installations and IT management to system design, deployment and maintenance, ensuring there’s never a dull day! These small and medium sized businesses come from as many different business sectors as you can imagine and have anything from one to over one hundred employees.

You will have one to two appointments per day which will be scheduled in advance. Working alongside a highly skilled and like‑minded team, you’ll form bonds with those in different areas of the business and gain valuable experience with our leading company.

What are we looking for?

You must have experience in some of the following areas:

• Microsoft Desktop (10/11) Operating Systems
• Apple Mac Operating Systems
• Administration of Microsoft Active Directory
• Administration of Windows Server Operating System
• Administration of Microsoft Exchange 2013, 2016 and/or 2019
• Administration of Office 365 (Exchange, OneDrive, SharePoint Online)
• Knowledge of Microsoft Azure
• Knowledge of AWS (Amazon Web Services)
• Virtual Technology (VMware vSphere, Hyper‑V)
• Networking (SonicWALL Firewalls, Cisco Switches and/or HP Switches)
• Experience in supporting and/or installing Wi‑Fi
• Experience of any Point of Sale (POS) systems in a retail environment

Other information

Other organisations may call this role Field IT Engineer, IT Support Engineer, Windows Support Engineer, Desktop Support Engineer, 1st Line Support Engineer, Technical Support Engineer or Helpdesk Analyst.

Seniority level

Entry level

Employment type

Full‑time

Job function

Information Technology

Industry

IT Services and IT Consulting

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