Guest Experience Expert Apply now

Guest Experience Expert

York Full-Time 28800 - 43200 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Welcome guests and assist them throughout their stay at Delta Hotels.
  • Company: Join Delta Hotels by Marriott, known for exceptional guest experiences.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a team that creates memorable experiences for travelers.
  • Qualifications: No prior experience required; just bring your passion for hospitality!
  • Other info: Perfect for high school and college students looking for flexible hours.

The predicted salary is between 28800 - 43200 £ per year.

Our Guest Experience Experts provide a warm welcome to the Delta Hotels by Marriott York for all of our guests. They are on hand to assist with guest needs and help guide our guest sthrough their stay.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests…TLNT1_UKCT

Guest Experience Expert employer: Delta Hotels by Marriott York

At Delta Hotels by Marriott York, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and guest satisfaction. Our Guest Experience Experts enjoy comprehensive benefits, ongoing training, and opportunities for career advancement in a supportive environment, all while contributing to creating memorable experiences for our guests in the beautiful city of York.
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Contact Detail:

Delta Hotels by Marriott York Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Expert

✨Tip Number 1

Familiarize yourself with the Delta Hotels brand and its values. Understanding what makes Delta unique will help you connect with the interviewers and demonstrate your alignment with their mission to provide a seamless travel experience.

✨Tip Number 2

Prepare to share specific examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet guest needs, as this will showcase your ability to excel as a Guest Experience Expert.

✨Tip Number 3

Research common challenges faced by guests in hotels and think about how you would address them. Being able to discuss potential solutions during your conversation will highlight your proactive approach and problem-solving skills.

✨Tip Number 4

Show enthusiasm for the hospitality industry and a genuine passion for helping others. Your positive attitude and eagerness to create memorable experiences for guests will resonate well with the hiring team.

We think you need these skills to ace Guest Experience Expert

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Empathy
Multitasking Ability
Time Management
Conflict Resolution
Teamwork
Adaptability
Knowledge of Hospitality Industry
Positive Attitude
Cultural Awareness
Sales Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Guest Experience Expert position. Understand the key responsibilities and the qualities that Delta Hotels by Marriott York is looking for in a candidate.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in hospitality or customer service. Share specific examples of how you've provided excellent guest experiences in the past.

Showcase Your Soft Skills: Delta Hotels values a warm and welcoming demeanor. Make sure to highlight your communication skills, empathy, and ability to handle guest inquiries effectively in your application.

Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of Delta Hotels. Use keywords from the job description to demonstrate that you are a perfect fit for the role.

How to prepare for a job interview at Delta Hotels by Marriott York

✨Show Your Hospitality Skills

Make sure to highlight your previous experience in customer service or hospitality. Share specific examples of how you've gone above and beyond to ensure a positive experience for guests.

✨Understand the Brand

Familiarize yourself with Delta Hotels by Marriott and their values. Be prepared to discuss how you can embody these values in your role as a Guest Experience Expert.

✨Demonstrate Problem-Solving Abilities

Prepare to discuss situations where you've successfully resolved guest issues. This will show your ability to handle challenges and maintain a positive atmosphere.

✨Ask Thoughtful Questions

At the end of the interview, ask questions that reflect your interest in the role and the company. Inquire about team dynamics or how success is measured for a Guest Experience Expert.

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  • Guest Experience Expert

    York
    Full-Time
    28800 - 43200 £ / year (est.)
    Apply now

    Application deadline: 2027-01-07

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    Delta Hotels by Marriott York

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