Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face ensuring safe and comfortable travel for our residents.
- Company: Join Haringey, a vibrant community known for creativity and inclusivity.
- Benefits: Enjoy up to 31 days leave, hybrid working, health support, and discounts.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Passion for helping others and excellent communication skills are essential.
- Other info: Full training provided for operating wheelchair lifts; no prior experience needed.
The predicted salary is between 24000 - 36000 ÂŁ per year.
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the Role
Do you find fulfillment in helping others and want to make a tangible difference in your community? In this fulfilling role, you will be the friendly face who ensures our residents travel safely and comfortably. Operating the wheelchair lifts and making sure everyone is secure will be a key part of what you do, and you’re eager to learn and master these skills with the comprehensive training provided.
Here’s what you’ll be doing:
- Providing a warm and welcoming presence to passengers during their journeys.
- Safely and competently operating wheelchair lifts and securing wheelchairs within our vehicles, adhering to the highest safety standards (full training provided, and you’re ready to learn!).
- Assisting passengers with boarding and alighting, offering physical support and guidance as needed – something that feels really important to you.
- Ensuring passengers are comfortable and feel secure throughout their journey.
- Maintaining a clean and tidy vehicle environment – a welcoming space for everyone.
- Communicating effectively and respectfully with passengers, their families, and colleagues. You value clear and friendly interactions.
- Being a friendly and supportive point of contact, addressing passenger queries and concerns with empathy.
- Adhering to all Haringey Council policies and procedures.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.
Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.
Additionally, we are aware that automated emails may end up diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application please contact.
About You
Here’s what I’m looking for in you:
- A genuine passion for helping others and a commitment to providing excellent passenger care.
- Excellent communication and interpersonal skills, with the ability to build rapport with people from diverse backgrounds.
- A responsible and reliable attitude, with a strong focus on safety.
- The ability to operate wheelchair lifts and secure wheelchairs safely and effectively (full training will be provided – You’re excited to learn this!).
- Patience, empathy, and a calm demeanour in potentially challenging situations.
- A proactive approach and the ability to use your initiative.
About the Team
- SEND Transport Manager - Aye aye Captain!
- Travel Assistance Operations Manager - Making sure the ship doesn’t sink or capsize.
- Passenger Attendant Team Manager - Smile in chief and reminding everyone to chillax.
- Contract Compliance Manager - making sure our providers do what they are supposed to.
- SEND Travel Assistance Options Manager - Making sure the families that need help get it from their application.
- Independent Travel Trainer - I help young people gain their independence by going where they want to.
- Transport Liaisons Officer - Supporting the business operations and getting things done.
Contact Detail:
London Borough of Haringey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Attendant
✨Tip Number 1
Familiarise yourself with Haringey's community values and culture. Understanding the local context will help you connect with residents and demonstrate your commitment to their well-being during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or roles that required empathy and communication skills. Being able to share specific examples of how you've helped others can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your approach to safety and reliability. Since the role involves operating wheelchair lifts, showing that you take safety seriously and are eager to learn will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your proactive attitude by thinking of ways you could improve passenger experiences. Bringing ideas to the table during your interview can show that you're not just a fit for the role but also a valuable addition to the team.
We think you need these skills to ace Passenger Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Passenger Attendant position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Your Passion: In your cover letter, express your genuine passion for helping others and providing excellent passenger care. Share specific examples from your past experiences that demonstrate your commitment to this role.
Highlight Communication Skills: Emphasise your excellent communication and interpersonal skills in your CV and cover letter. Mention any relevant experiences where you successfully built rapport with diverse groups of people.
Demonstrate Reliability and Safety Focus: Make sure to convey your responsible attitude and strong focus on safety in your application. You can mention any previous roles or situations where you had to prioritise safety and reliability.
How to prepare for a job interview at London Borough of Haringey
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for assisting others during the interview. Share personal experiences where you've made a difference in someone's life, as this role is all about providing excellent passenger care.
✨Demonstrate Strong Communication Skills
Prepare to showcase your communication and interpersonal skills. Think of examples where you've built rapport with people from diverse backgrounds, as effective communication is key in this role.
✨Emphasise Safety Awareness
Highlight your responsible attitude and focus on safety. Be ready to discuss how you would ensure the safety of passengers, especially when operating wheelchair lifts and securing wheelchairs.
✨Exhibit Patience and Empathy
Be prepared to talk about how you handle challenging situations with patience and empathy. Share examples that demonstrate your calm demeanour and proactive approach when faced with difficulties.
