Deputy Head of Hospitality

Deputy Head of Hospitality

£45 – £50k + Extensive Benefits

Central London

A prestigious and high-profile organisation is seeking an experienced Deputy Head of Hospitality to support the seamless delivery of five star service within a luxury, fast paced corporate setting. This is a rare opportunity to step into a key leadership role that blends operational oversight with strategic hospitality planning.

As Deputy Head of Hospitality, you will work closely with the Head of Hospitality & Fine Dining to oversee the daily management of a small but elite team. You will play a critical role in ensuring impeccable front of house service, supporting event execution, maintaining food safety standards, and deputising for the Head of Hospitality in their absence.

About the role:

Team Leadership & Development

• Lead, motivate and manage a high-performing team of butlers, fostering a culture of excellence and collaboration.
• Drive performance through regular evaluations, goal setting, and professional development.
• Manage team schedules, coordinate workloads, and ensure optimal staff coverage.

Operational Excellence

• Oversee front-of-house presentation and service standards to ensure a welcoming and polished environment.
• Collaborate closely with the kitchen team, attend daily kitchen briefings and weekly events meetings to align on service delivery.
• Ensure the team is fully briefed, trained and equipped to meet the dynamic needs of the business.

Client & Stakeholder Engagement

• Maintain outstanding relationships with internal stakeholders, VIPs, and high-level clients.
• Handle feedback and resolve service issues with diplomacy and professionalism.
• Champion a culture of world-class customer service throughout the department.

Deputising Duties

• Support the Head of Hospitality with departmental strategy, budgeting, procurement, and stock management.
• Take charge in their absence, ensuring continuity of service and leadership presence.

About You:

• A proven background in a senior hospitality position, ideally within a corporate or luxury environment.
• Strong experience in team leadership, event coordination, and front-of-house operations.
• Excellent communication, interpersonal and conflict resolution skills.
• Highly organised, adaptable, and capable of managing multiple priorities under pressure.
• Impeccable attention to detail and a proactive approach to service delivery.
• Professional in demeanour, with strong tech proficiency (Microsoft Office Suite and hospitality software).

This is a unique chance to join a team that prides itself on delivering exceptional service in an exclusive environment. If you thrive in a leadership role, possess a passion for hospitality, and seek a position that offers both operational and strategic influence — we would love to hear from you.

Apply now to take your hospitality career to the next level.

Change Hospitality are acting as an Employment Agency in this instance & due to the volume of applications we regret that only successful candidates will be contacted.

We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence.