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- Tasks: Join our team to refresh laptops and support IT deployment projects.
- Company: People Source Consulting Ltd specialises in tech recruitment across various sectors.
- Benefits: Immediate start, hands-on experience, and a chance to work in a dynamic environment.
- Why this job: Be part of a major tech rollout and enhance your IT skills while making an impact.
- Qualifications: Experience in IT support or deployment is preferred; attention to detail is key.
- Other info: This role requires SC Clearance and involves physical movement of equipment.
The predicted salary is between 24000 - 36000 £ per year.
Support Technician – Laptop Set-up Refresh Clinic Location: Onsite | Contract-Based | Immediate Start BRISTOL SC Clearance Ideally Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the efficient delivery and refresh of end-user devices in line with a major technology rollout. 🔧 Key Responsibilities: Transport devices as instructed by the Contractor Engineer and Site Manager between onsite storage and the Refresh Clinic. Login to systems using contractor-provided devices under guidance and supervision. Perform hands-on laptop refresh activities following the defined project processes. Collect legacy devices from users and issue new devices based on the migration schedule. Ensure accurate device tracking – handover and collect the correct number of units daily. Update all steps in the Contractor\’s workflow management system with precision. Promptly report migration issues and escalate unresolved problems to Post Migration Support Engineers. Carry out daily manual stock checks and communicate findings to site leadership. Prepare collected devices for return – package using original boxes, label per Designation Rules (\”Disposal\” or \”Refurbishment\”). Secure all devices and equipment in onsite storage at the end of each day. 🧰 Skills & Requirements: Previous experience in IT support, deployment, or refresh projects. Strong attention to detail and ability to follow strict processes. Good communication and reporting skills. Ability to work independently and within a team. Physically able to move equipment between locations safely. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
Contact Detail:
Experis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support, 2nd Line Support, Laptop, Refresh,Desktop
✨Tip Number 1
Familiarise yourself with the specific tools and systems used in IT support, especially those related to device tracking and workflow management. Being able to demonstrate your knowledge of these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have with laptop refresh projects or similar IT deployments. Be ready to discuss specific tasks you performed and how they relate to the responsibilities outlined in the job description.
✨Tip Number 3
Prepare to showcase your attention to detail by discussing examples where you successfully followed strict processes in past roles. This will help demonstrate that you can handle the precision required for this position.
✨Tip Number 4
Since this role involves physical movement of equipment, be ready to talk about your ability to safely transport devices. If you have experience in similar environments, share those stories to illustrate your capability.
We think you need these skills to ace IT Support, 2nd Line Support, Laptop, Refresh,Desktop
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and deployment projects. Emphasise your attention to detail and ability to follow processes, as these are key for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific skills that align with the job description, such as communication skills and experience with device tracking.
Highlight Relevant Experience: When detailing your previous roles, focus on experiences that demonstrate your capability in handling IT equipment, performing refresh activities, and working within a team or independently.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Experis
✨Know Your Tech
Brush up on your IT support knowledge, especially around laptop setups and refresh processes. Be prepared to discuss any previous experience you have in similar roles, as this will show your familiarity with the tasks involved.
✨Demonstrate Attention to Detail
Since the role requires strict adherence to processes, be ready to provide examples of how you've successfully followed detailed instructions in past jobs. Highlighting your meticulous nature can set you apart from other candidates.
✨Communicate Clearly
Good communication is key in this role. Practice explaining technical concepts in simple terms, as you may need to assist users who are not tech-savvy. Show that you can report issues clearly and effectively.
✨Show Team Spirit
While the job requires independent work, being a team player is equally important. Share experiences where you collaborated with others to achieve a common goal, demonstrating your ability to work well within a team.
