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For Companies At a Glance
- Tasks: Visit clients to provide IT support, installations, and maintenance.
- Company: Lifeline IT offers essential tech support for businesses in London.
- Benefits: Enjoy a salary up to £39,000, private healthcare, and 20 days holiday.
- Why this job: Join a supportive team focused on personal growth and career development.
- Qualifications: Experience with Windows Servers, networking, and excellent communication skills required.
- Other info: Flexible appointments and diverse client sectors ensure an exciting workday.
The predicted salary is between 31200 - 46800 £ per year.
Join to apply for the IT Support Field Engineer role at Lifeline IT Base pay range £38,000–£40,000 per annum DOE Borehamwood, Hertfordshire, Greater London, England About us At Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in‑depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology. What’s in it for you? Salary of up to £39,000 per annum DOE Fantastic personal and professional development opportunities Workplace culture that fosters growth and fulfillment Your day to day As an IT Support Field Engineer, you’ll spend your days visiting a variety of customers, forging strong relationships and providing all the IT expertise they need. Tasks include desktop and server installations, IT management, system design, deployment and maintenance, ensuring there’s never a dull day. You will have one to two appointments per day which will be scheduled in advance. What are we looking for? Microsoft Desktop (10/11) Operating Systems Apple Mac Operating Systems Administration of Microsoft Active Directory Administration of Windows Server Operating system Administration of Microsoft Exchange 2013, 2016 and/or 2019 Administration of Office 365 (Exchange, OneDrive, SharePoint Online) Knowledge of Microsoft Azure Knowledge of AWS (Amazon Web Services) Virtual Technology (VMware vSphere, Hyper‑V) Networking (SonicWALL Firewalls, Cisco Switches and/or HP Switches) Experience in supporting and/or installing Wi‑Fi Experience of any Point of Sale (POS) systems in a retail environment Seniority level Associate Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
Contact Detail:
Lifeline IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Active Directory and Windows Server. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Network with current or former employees of Lifeline IT on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-life examples. As an IT Support Field Engineer, you'll need to demonstrate how you've effectively resolved technical issues in the past, so think of specific scenarios to share.
✨Tip Number 4
Research Lifeline IT's approach to customer service and their commitment to personal and professional development. Being able to articulate how your values align with theirs can set you apart from other candidates during the interview process.
We think you need these skills to ace IT Support Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Windows Servers, Microsoft Active Directory, and networking. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to build strong relationships with clients. Mention how your skills align with the job requirements and express your enthusiasm for joining Lifeline IT.
Highlight Technical Skills: In your application, clearly list your technical skills related to the role, such as experience with Microsoft Exchange, Office 365, and virtual technologies. This will help the hiring team see your qualifications at a glance.
Showcase Soft Skills: Don't forget to mention your communication and interpersonal skills. As an IT Support Field Engineer, you'll need to interact with various customers, so demonstrating your ability to communicate effectively is crucial.
How to prepare for a job interview at Lifeline IT
✨Showcase Your Technical Skills
Make sure to highlight your experience with the specific technologies mentioned in the job description, such as Windows Server, Microsoft Active Directory, and networking equipment. Be prepared to discuss your hands-on experience and any relevant projects you've worked on.
✨Demonstrate Your Communication Skills
As an IT Support Field Engineer, you'll need to communicate effectively with clients. Practice explaining technical concepts in simple terms, and be ready to share examples of how you've successfully resolved issues for customers in the past.
✨Research Lifeline IT
Familiarise yourself with Lifeline IT's services and values. Understanding their approach to customer support will help you align your answers with their expectations and show that you're genuinely interested in the company.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the role. Ask about the team dynamics, the types of clients you'll be working with, or opportunities for professional development within the company.
