Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers find their dream sofa and provide an exceptional shopping experience.
- Company: Sofology is a vibrant company focused on creating the ultimate sofa experience for customers.
- Benefits: Enjoy a great salary, team bonuses, discounts, and health support.
- Why this job: Join a fun team that values individuality and creativity in a supportive environment.
- Qualifications: No extensive sales experience needed, just a passion for customer service and design.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that’s why as a Sofologist in store you will partner with our customers to help them find their dream sofa. So whether it’s about style, comfort, or everything in between, with your brilliant sofa knowledge you’ll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.
Sofology benefits:
- Great basic salary with generous, uncapped team bonus.
- Plenty of opportunities to learn & grow.
- 30% discount across the Group, plus 15% for your friends and family.
- Access to discounts at hundreds of high street retailers.
- Mental, physical and financial support (EAP).
- Enhanced maternity & adoption pay.
- Spend up to £1,000 at Currys / PC World and spread the cost through Sofology.
- Additional days off for special occasions.
- A contributory health scheme, flu vaccines, access to a Doctor and private health check.
- Income protection, bereavement and life assurance.
- Holiday buy back scheme (5 days).
- Sharesave, volunteer days and a cycle to work scheme.
A day in the life of...
- Partnering with our customers to help them find their dream sofa.
- Showcasing our fantastic products in true Sofology style.
- Always offering that Very Important Customer experience.
- Understanding the world of design and style to help customers make the right sofa choice.
- Completing finance applications to check we’re offering the right payment products.
- Using your passion for interior design to ensure store standards are striking.
- Utilising your continued knowledge of products to support your team members.
- Honing in on your listening skills for relevant conversations with customers.
- Helping customers visualise what their new sofa will look like in their home.
- Recognising customer needs and recommending additional products.
- Sharing in-depth knowledge on how to care for their sofa.
In an ideal world...
You don’t need extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design.
A little about Sofology:
We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe.
So, if you want to join us on the sofa, save your seat by applying now!
Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging.
Contact Detail:
Take Up The Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Sofology's product range and the latest trends in interior design. This knowledge will help you engage confidently with customers and demonstrate your passion for helping them find their perfect sofa.
✨Tip Number 2
Practice your listening skills by having conversations with friends or family about their preferences in home decor. This will prepare you to understand customer needs better and provide tailored recommendations during your interactions.
✨Tip Number 3
Showcase your enthusiasm for teamwork by sharing examples of how you've collaborated with others in previous roles. Sofology values team players, so highlighting your ability to work well with colleagues can set you apart.
✨Tip Number 4
Prepare to discuss how you would create a 'Very Important Customer' experience. Think of specific scenarios where you went above and beyond for someone, as this aligns perfectly with Sofology's commitment to exceptional customer service.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Sales Assistant role at Sofology. Highlight your passion for customer service and interior design in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous retail or customer service experience, even if it's not extensive.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how you can contribute to providing a 'Very Important Customer' experience and your interest in style and design.
Showcase Team Spirit: Sofology values teamwork, so be sure to mention any experiences where you've successfully worked as part of a team. This will demonstrate that you are a true team player, which is essential for this role.
How to prepare for a job interview at Take Up The Cross
✨Show Your Passion for Design
Make sure to express your genuine interest in interior design and style during the interview. Sofology values candidates who can connect with customers on a personal level, so share any relevant experiences or insights that demonstrate your passion.
✨Emphasise Teamwork
Since Sofology offers a team bonus rather than individual commissions, highlight your ability to work collaboratively. Share examples of how you've successfully worked in teams in the past and how you believe teamwork enhances customer experience.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Sales Assistant. Prepare to discuss how you would help a customer choose their dream sofa, showcasing your problem-solving skills and ability to listen to their needs.
✨Understand Sofology's Values
Familiarise yourself with Sofology's core values: 'Roll Out The Red Carpet', 'A Seat for Everyone', and 'Bold By Design'. Be ready to discuss how you embody these values and how they align with your own work ethic and approach to customer service.
