Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients with technical issues and deliver training on innovative tech solutions.
- Company: Join a cutting-edge tech company making waves in global communications and networking.
- Benefits: Enjoy flexible working options and the chance to travel while building client relationships.
- Why this job: Be part of a dynamic team, solve real-world problems, and enhance your tech skills.
- Qualifications: Experience with networked systems and strong communication skills are essential.
- Other info: Ideal for those transitioning from engineering roles or seeking client-facing opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join an innovative and forward-thinking technology company whose cutting-edge products are used across the globe. This is a fantastic opportunity to be part of a dynamic team working with market-leading solutions in the communications and networking space.
I’m currently looking for a technically capable and highly communicative individual who can confidently engage with end users, understand their needs, and provide outstanding support.
Key Responsibilities:- Provide technical pre- and post-sales support to clients, both remotely and in the field
- Understand complex technical requirements and develop tailored solutions
- Deliver training sessions and live product demonstrations to clients
- Build strong relationships with clients
- Experience working with networked systems, telecoms, communications, RF, radio, WiFi, or similar technologies
- Strong problem-solving skills with the ability to translate technical challenges into effective solutions
- Excellent communication skills and the ability to engage confidently with technical and non-technical audiences
- Background in communications, customer support, network engineering or similar
- Military experience (Army, RAF, Navy) and relevant technical skills would be advantageous
- Comfortable with travel to client locations when required, potential for hybrid/flexible working
This role would suit someone with a solid and relevant technical background who enjoys customer interaction and problem-solving. Whether you’re transitioning from a hands-on engineering role or looking to apply your experience in a more client-facing capacity, please contact me to discuss further.
This role is easily commutable from Newmarket, Bury St Edmunds, Ely, Littleport, Mildenhall, Duxford, Stansted, Bishops Stortford, Ware, Stevenage, Cambridge, Royston, Baldock, Wisbech, Chatteris, Downham Market, Huntingdon, St Neots, Bedford, St Ives, Peterborough, Thrapston, Rushden, and any more places within the East of England.
You may be working as an Applications Engineer, Sales Applications Engineer, Technical Support Engineer, Customer Support Engineer, Field Services Engineer, Network Engineer, Communications Engineer, Applications Engineer or similar.
Technical Support Specialist employer: Liz Orpwood Recruitment Ltd
Contact Detail:
Liz Orpwood Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Specialist
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in communications and networking. This will not only help you understand the products better but also allow you to engage confidently with clients during discussions.
✨Tip Number 2
Practice your communication skills by explaining complex technical concepts to friends or family who may not have a technical background. This will prepare you for engaging with non-technical audiences effectively.
✨Tip Number 3
Network with professionals in the industry through platforms like LinkedIn. Join relevant groups and participate in discussions to build connections that could lead to referrals or insights about the role.
✨Tip Number 4
Consider gaining hands-on experience with networked systems or telecoms technologies, even if it's through personal projects or volunteering. This practical knowledge can set you apart from other candidates.
We think you need these skills to ace Technical Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support, communications, and networking technologies. Use specific examples that demonstrate your problem-solving skills and ability to engage with clients.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the key responsibilities and ideal experience outlined in the job description.
Showcase Communication Skills: Since excellent communication is crucial for this role, consider including examples of how you've successfully engaged with both technical and non-technical audiences in previous positions.
Highlight Relevant Experience: If you have military experience or a background in customer support, be sure to emphasise this in your application. Explain how these experiences have equipped you with the skills needed for the Technical Support Specialist position.
How to prepare for a job interview at Liz Orpwood Recruitment Ltd
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with networked systems and communications technologies. Highlight specific projects or challenges you've faced, and how you solved them. This will demonstrate your technical capability and problem-solving skills.
✨Practice Your Communication Skills
Since the role requires engaging with both technical and non-technical audiences, practice explaining complex concepts in simple terms. Consider doing mock interviews with friends or family to refine your ability to communicate clearly and confidently.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-world technical issues. Think of examples from your past experiences where you successfully resolved a problem or provided exceptional support. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Customer-Centric Approach
The role involves building strong relationships with clients, so be ready to discuss how you prioritise customer needs. Share examples of how you've gone above and beyond to ensure client satisfaction, and express your enthusiasm for helping others.
