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- Tasks: Manage and optimise communication platforms, resolving telephony and videoconferencing incidents.
- Company: Join a top consultancy known for innovation and teamwork in the tech industry.
- Benefits: Competitive salary up to £60,000 and opportunities for skill development.
- Why this job: Be part of a dynamic team, working with cutting-edge technology in a supportive environment.
- Qualifications: Advanced Cisco knowledge required; team management skills are a plus.
- Other info: On-site role in Hertfordshire, SC Clearance needed.
The predicted salary is between 43200 - 72000 £ per year.
Cisco Lead Engineer
£50-60 per annum + Permanent Benefits
Flexible working – Luton + other sites
This position requires you to undergo SC Clearance, so you must be eligible.
A leading IT consultancy is looking to recruit a Cisco Lead Engineer, to lead a small team supporting a key end client in Luton and the South-west of England. You will be responsible for handling TOIP / Telephony and videoconferencing issues, project work and managing a small team.
Your role
- Resolve Level 2 and 3 Telephony / Videoconferencing Oriented Incidents
- Respond to specific hardware or application requests.
- Participate in Telephony / Videoconferencing Projects
- Assist the operations teams on an ad hoc basis.
- Ensure the MCO of the Telephony and Videoconferencing infrastructure.
- Management of local team and sharing of skills.
Your skills and experience
- Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip …)
- Knowledge of VMware Suite and vSan
- Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems
- Good knowledge of SIP / H protocols and WAN / LAN and security as well as system administration and PC environment would be a plus.
- Team Management / People Skills.
Your certifications
- CCNA
- CCNP
- CCIE (preferred)
To speak to a recruitment expert please contact
MoreInformation
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Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cisco Lead Engineer
✨Tip Number 1
Make sure to brush up on your knowledge of Cisco TOIP technologies, especially CUCM and Unity Connection. Being able to discuss these in detail during an interview will show your expertise and passion for the role.
✨Tip Number 2
Familiarise yourself with the specific tools and ecosystems mentioned in the job description, like Kurmi and Telsica. Having practical examples of how you've used these tools can set you apart from other candidates.
✨Tip Number 3
Since this role involves team management, prepare to share your experiences in leading teams or projects. Highlighting your people skills and how you've successfully managed teams in the past will be crucial.
✨Tip Number 4
Understand the importance of SC Clearance for this position. Be ready to discuss your eligibility and any previous experience you have with security clearances, as this will be a key factor in your application.
We think you need these skills to ace Cisco Lead Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your advanced knowledge of Cisco TOIP, Webex, and video conferencing technologies. Include specific examples of your experience with Level 2 and 3 incidents, as well as any relevant projects you've participated in.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention your team management skills and how you can contribute to the operations team. Be sure to address your familiarity with the required technologies and protocols.
Showcase Relevant Experience: When detailing your work experience, focus on roles where you managed telephony or videoconferencing systems. Highlight any specific achievements or projects that demonstrate your ability to resolve incidents and optimise communication platforms.
Prepare for Security Clearance: Since SC Clearance is required, mention any previous experience you have with security protocols or clearances. If you have undergone similar processes before, briefly outline your understanding of the requirements and your readiness to comply.
How to prepare for a job interview at Adecco
✨Showcase Your Technical Expertise
Make sure to highlight your advanced knowledge of Cisco TOIP, Webex, and video conferencing technologies during the interview. Be prepared to discuss specific projects or experiences where you successfully managed these systems.
✨Demonstrate Problem-Solving Skills
Since the role involves resolving Level 2 and 3 incidents, be ready to share examples of how you've tackled complex technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Team Management Experience
As this position requires managing a local team, it's crucial to discuss your people skills and any previous leadership roles. Share how you've fostered collaboration and skill-sharing within your teams.
✨Prepare for Security Clearance Questions
Since SC Clearance is a requirement, be prepared to answer questions about your background and any potential issues that could affect your clearance. Familiarise yourself with the process and what it entails to ensure you're ready.
