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- Tasks: Provide first-line IT support for various issues in a fast-paced finance environment.
- Company: Join a dynamic finance company located in the heart of Central London.
- Benefits: Enjoy training opportunities and a competitive salary of £25k per annum.
- Why this job: Be part of a supportive team, tackling exciting tech challenges daily.
- Qualifications: No specific experience required; enthusiasm for IT and learning is key.
- Other info: Work shifts from 7am to 4pm or 10am to 7pm.
The predicted salary is between 20000 - 30000 £ per year.
Job Title: Junior IT Engineer Location: Central London (onsite) Industry: Finance Salary: £25k per annum The Role: We are seeking a Junior IT Support Analyst who will act as first line contact for all and any IT support issues. Working as part of a team, in a busy environment, the job holder will be expected to handle a wide variety of support issues, from printer problems to issues with trading and market pricing applications, and everything in between. The job holder will be heavily involved in managing our Hyper-V / Virtualised server and PC estate, overseeing resource usage of Hyper-V hosts and SAN infrastructure. Responsibilities: Supporting the Microsoft Office365 suite of applications. Liaise with third-party support vendors, developers, and suppliers. Experience using Microsoft Azure (beneficial) Provide support face-to-face, over the phone, or via remote access. Supporting an active trading desk, back-office support staff, executives, and staff in our overseas offices. There are multiple training opportunities available via specialist third-party IT training companies. Shift patterns: Early shift: 7am to 4pm Late shift: 10am to 7pm In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
Contact Detail:
In Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Engineer
✨Tip Number 1
Familiarise yourself with the Microsoft Office365 suite and any common issues users face. Being able to demonstrate your knowledge in this area during an interview will show that you're proactive and ready to tackle support challenges.
✨Tip Number 2
Gain hands-on experience with Hyper-V and virtualisation technologies. If you can, set up a home lab or use online resources to practice managing virtual machines, as this will give you a solid foundation to discuss during your interview.
✨Tip Number 3
Brush up on your communication skills, especially for face-to-face and remote support scenarios. Being able to clearly explain technical issues to non-technical staff is crucial in a busy environment like finance.
✨Tip Number 4
Network with professionals in the IT support field, particularly those who work in finance. Attend industry meetups or online forums to gain insights and potentially get referrals that could help you land the job.
We think you need these skills to ace Junior IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support experience, especially with Microsoft Office365 and any exposure to Hyper-V or Azure. Use keywords from the job description to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to handle various technical issues. Mention specific examples of how you've successfully resolved problems in the past.
Highlight Teamwork Skills: Since the role involves working as part of a team, emphasise your teamwork skills in your application. Provide examples of how you've collaborated with others to achieve common goals.
Show Willingness to Learn: Mention your eagerness to take advantage of training opportunities. Highlight any previous training or certifications you have pursued in IT, as this shows your commitment to professional development.
How to prepare for a job interview at In Technology Group
✨Know Your Tech Basics
Brush up on your knowledge of Microsoft Office365 and Hyper-V. Be prepared to discuss how you've used these tools in the past or how you would approach common issues, as this will show your technical competence.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved IT issues in previous roles or during your studies. Highlight your ability to troubleshoot effectively, especially in high-pressure situations like supporting an active trading desk.
✨Show Team Spirit
Since you'll be working as part of a team, emphasise your collaborative skills. Share experiences where you've successfully worked with others to solve problems or improve processes.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT infrastructure and support processes. This shows your genuine interest in the role and helps you understand how you can contribute to the team.
