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- Tasks: Deliver engaging IT training and support new tech rollouts across the organisation.
- Company: Join a dynamic ICT team focused on transformation and digital services.
- Benefits: Enjoy flexible training methods, including in-person and virtual sessions.
- Why this job: Make a real impact by helping others confidently adopt new technologies.
- Qualifications: Experience in IT training and strong Microsoft Office skills are essential.
- Other info: Ideal for those passionate about learning and development in a collaborative environment.
The predicted salary is between 28800 - 43200 £ per year.
Our client is seeking an ICT Trainer to join their ICT team as part of a Transformation & Digital Services programme. The role: • Deliver engaging and effective IT training across the organisation, supporting the rollout of new technologies, upgraded systems, and improved ways of working. • Provide 1-to-1 and group training sessions on core business systems and Microsoft applications, including tools within the Power Platform. • Design and deliver training using a blended approach—this includes in-person sessions, virtual classrooms, video tutorials, and e-learning materials. • Work closely with different business areas and stakeholders to understand their needs and ensure strong engagement with training programmes. • Support user testing during new software rollouts, helping identify bugs, user issues, and training needs. • Create and maintain clear, up-to-date training materials and ensure these are easily accessible across the business. • Offer workshops and support on Microsoft Office tools (Word, Excel, PowerPoint, Outlook) and provide soft skill support where required. • Collaborate with the Applications team to identify training requirements during upgrades and service pack reviews. Desirable Experience / Skills: • Experience delivering IT and systems training to both individuals and large groups. • Strong knowledge of learning and development practices, ideally following the ADDIE framework (Analysis, Design, Development, Implementation, Evaluation). • Ability to tailor training to different audiences and learning styles, using a range of delivery methods. • Familiarity with delivering training during system implementations or software rollouts. • Intermediate to advanced skills in Microsoft Office, with excellent communication and facilitation skills. • Passionate about continuous improvement and helping others adopt new technologies confidently. • An understanding of adult learning techniques and how to create inclusive, engaging learning environments. • Experience with Microsoft Power Platform and/or working within the housing sector (desirable but not essential). Ideal for: This role would suit an experienced IT Trainer or Learning & Development professional with strong communication skills and a passion for helping others build confidence with new technology. It’s an opportunity to work across a variety of projects and have a direct impact on user adoption and business change. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful
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Clear IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Trainer
✨Tip Number 1
Familiarise yourself with the ADDIE framework, as it's a key aspect of the role. Understanding this model will help you demonstrate your ability to design and deliver effective training programmes tailored to different audiences.
✨Tip Number 2
Showcase your experience with Microsoft Office and the Power Platform during networking opportunities. Engaging with professionals in these areas can provide insights into the latest trends and needs within the industry, making you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your approach to creating inclusive learning environments. Think about examples where you've successfully adapted your training style to meet diverse learning needs, as this will resonate well with the hiring team.
✨Tip Number 4
Connect with current or former employees of the organisation on platforms like LinkedIn. This can give you valuable insights into the company culture and specific training challenges they face, which you can address in your discussions.
We think you need these skills to ace ICT Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in delivering IT training and knowledge of Microsoft applications. Use specific examples that demonstrate your ability to engage different audiences and adapt your training methods.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others adopt new technologies. Mention your familiarity with the ADDIE framework and how you have successfully implemented it in past training sessions.
Showcase Your Communication Skills: Since strong communication is key for this role, provide examples in your application that showcase your facilitation skills. Highlight any experience you have in creating inclusive learning environments or conducting workshops.
Highlight Continuous Improvement: Demonstrate your commitment to continuous improvement by mentioning any professional development courses or certifications you have completed related to training or technology. This will show your dedication to staying current in the field.
How to prepare for a job interview at Clear IT Recruitment
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in delivering IT training. Highlight specific examples where you successfully engaged participants and adapted your training style to meet different learning needs.
✨Familiarise Yourself with the ADDIE Framework
Since strong knowledge of learning and development practices is essential, brush up on the ADDIE framework. Be ready to explain how you've applied this model in your past training sessions to design effective learning experiences.
✨Demonstrate Your Microsoft Skills
As the role requires intermediate to advanced skills in Microsoft Office, be prepared to showcase your proficiency. You might be asked to demonstrate your knowledge of tools like Excel or PowerPoint, so have some examples ready.
✨Engage with Stakeholder Needs
Understand the importance of working closely with different business areas. During the interview, express your ability to identify and address stakeholder needs, ensuring that your training programmes are relevant and impactful.
