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- Tasks: Lead quality assurance reviews and ensure timely remediation of high severity issues.
- Company: Citi is a global banking leader with a presence in over 160 countries.
- Benefits: Enjoy hybrid working, competitive salary, 27 days leave, and private medical care.
- Why this job: Join a dynamic team focused on risk management and make a real impact globally.
- Qualifications: Strong experience in risk control, quality assurance, and data processes required.
- Other info: Flexible work timings and opportunities for mentorship and professional growth.
The predicted salary is between 48000 - 72000 £ per year.
Citi is a world-leading global bank with approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
The Technology & Business Enablement (T&BE) team empowers Citi to achieve its operational and long-term growth goals by providing technical solutions and infrastructure across the firm. T&BE is responsible for the technology and infrastructure colleagues use, defending the firm from cyber-attacks, and processing every loan, transaction, trade, and customer request that comes into the firm. The T&BE Quality Assurance (QA) function sits within T&BE COO organization and is responsible for providing independent and objective assessment on the effectiveness, quality, and timeliness of the remediation of high severity issues and Transformation regulatory commitments across T&BE globally.
Key Responsibilities:
- Manage, deliver, and supervise assigned QA portfolio to ensure on-time and quality execution of QA reviews in conformance with QA procedure.
- Review and ensure quality and concise QA workpapers and traceability matrix documentation.
- Design and lead QA reviews/assessments to provide independent assurance/check and challenge on the design and operating effectiveness and sustainability of the remedial actions implemented to address high severity issues/Transformation regulatory comments.
- Support high severity issue and Transformation regulatory commitment owners towards effective and on-time remediation.
- Monitor progress of the remediation of issues within QA scope and support issue owner during issue validation period towards successful closure of the issue.
- Support Data QA Director in fostering a strong partnership across T&BE, Data, Global Business Risk and Controls, 2nd, and 3rd line functions.
- Contribute to continued improvement in QA strategy, procedure, and coverage through the delivery of QA products.
- Act as a mentor/coach to respective team members and provide training to QA team members as required.
- Draft weekly status reporting in QA workflow tool and QA Clearance/Non-objection memo for Data QAD to review and approve.
- Assist Data QAD on day-to-day basis with ad-hoc projects, and review of QA internal and external deliverables.
Qualifications:
- Strong experience in risk and control/audit supervision, quality assurance/control and monitoring processes.
- In-depth subject matter expertise of Data and technology processes and risks.
- Experience in data remediation activities.
- Ability to demonstrate critical thinking and lean towards solutioning.
- Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.
- Broad understanding of relevant banking regulation and supervisory expectations for large complex financial institutions.
- Superior oral and written communication skills, and ability to assess and contribute to the content of key risk and control reporting.
Education:
- Bachelor's/University degree, Master's degree preferred.
What we’ll provide you:
- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day.
Risk and Controls/Quality Assurance Lead - Citi employer: Citi
Contact Detail:
Citi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Risk and Controls/Quality Assurance Lead - Citi
✨Tip Number 1
Familiarise yourself with Citi's risk management framework and the specific regulations that govern large financial institutions. Understanding these will help you speak confidently about how your experience aligns with their needs during interviews.
✨Tip Number 2
Network with current or former employees in similar roles at Citi. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss specific examples of your experience in quality assurance and risk management. Be ready to explain how you've successfully managed QA portfolios and led improvement initiatives in previous roles.
✨Tip Number 4
Stay updated on the latest trends and challenges in data management and technology processes. Being knowledgeable about current issues will demonstrate your commitment to the field and your ability to contribute effectively to Citi's goals.
We think you need these skills to ace Risk and Controls/Quality Assurance Lead - Citi
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in risk and controls, quality assurance, and data remediation. Use specific examples that demonstrate your expertise in these areas, as well as your ability to engage with senior management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Citi and explain how your skills align with their needs. Mention your understanding of the banking regulations and your experience in managing QA processes.
Highlight Key Skills: Emphasise your critical thinking abilities and solution-oriented mindset. Cite instances where you've successfully navigated complex issues or improved processes, particularly in risk management or quality assurance.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents. Ensure there are no grammatical errors or typos, as attention to detail is crucial in this role. A polished application reflects your professionalism.
How to prepare for a job interview at Citi
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the key responsibilities of the Risk and Controls/Quality Assurance Lead position. Familiarise yourself with the QA processes, risk management frameworks, and the specific challenges faced by Citi in this area.
✨Demonstrate Your Expertise
Be prepared to discuss your experience in risk and control/audit supervision and quality assurance. Highlight specific examples where you've successfully managed QA portfolios or led remediation activities, showcasing your ability to deliver results.
✨Engage with Stakeholders
Since this role involves interaction with various stakeholders across different regions, practice how you would engage with senior management. Prepare to discuss how you can foster partnerships and drive accountability in remediation activities.
✨Showcase Your Communication Skills
Strong oral and written communication skills are crucial for this role. Be ready to provide clear and concise updates on risk matters and demonstrate your ability to contribute to key risk and control reporting during the interview.
