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- Tasks: Manage complex calendars, coordinate meetings, and handle travel arrangements for senior executives.
- Company: Join American Express, a leader in innovation and inclusivity with a rich 175-year history.
- Benefits: Enjoy competitive salaries, flexible working options, and comprehensive health benefits.
- Why this job: Be part of a dynamic team where your ideas matter and you can make a real impact.
- Qualifications: Experience supporting senior executives, strong organisational skills, and proficiency in Microsoft Office required.
- Other info: Opportunity for career development and access to wellness resources.
The predicted salary is between 36000 - 60000 £ per year.
This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
International Risk and Control sits within International Card Services (ICS) which comprises all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. Our organization of ~500 colleagues helps our international businesses manage risk, respond to new regulation, and develop new products whilst creating and nurturing effective partnerships across multiple key stakeholders across the organisation. The organisation also leads an enterprise-wide International Financial Crimes Transformation and Privacy programmes.
How will you make an impact in this role? Reporting to the SVP, International Risk and Control, this is an exciting position for a hard-working and highly motivated individual looking for an executive assistant role.
- Complex and comprehensive calendar management across multiple time zones, dealing with incoming meeting requests and correspondence in a timely manner while balancing the needs of the Senior Vice President and her leadership team.
- Coordinating logistics for meetings, including scheduling of conference rooms, catering, and technology support as required.
- Managing planning and logistics for internal and external meetings, including Town Halls, roundtables, leadership meetings, planning sessions and virtual / offsite events.
- Developing strong working relationships with internal and external stakeholders across global offices as well as with an internal network of Executive Assistants.
- Managing international and domestic travel arrangements including air, hotel, transfers, and agendas.
- Preparing, reviewing, and processing expense reports in a timely manner and in line with company T&E policy.
- Supporting team administration including on-boarding for new hires, updating distributions, processing invoices and requisitions.
- Proactively identify and resolve administrative issues and challenges.
Minimum Qualifications: Proven experience in supporting senior executives with exceptional organisational, administrative, and interpersonal skills. A keen attention to detail and a sense of urgency in execution and follow-up. Ability to work independently and collaboratively in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction. A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality. Positive attitude, solution-oriented, proactive, able to prioritise, and reliable. Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook. Excellent written and verbal communication skills. Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader’s organisation to run efficiently. Knowledge of MyInfo, Concur Expense & Travel, SharePoint, WebEx, Slack a bonus.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Executive Assistant ICS Risk and Control employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Assistant ICS Risk and Control
✨Tip Number 1
Familiarise yourself with American Express's culture and values. Understanding their commitment to innovation and inclusivity will help you align your approach during interviews and networking opportunities.
✨Tip Number 2
Network with current or former employees of American Express, especially those in similar roles. They can provide valuable insights into the company’s expectations and the day-to-day responsibilities of an Executive Assistant.
✨Tip Number 3
Highlight your experience with calendar management and logistics coordination in conversations. Be prepared to discuss specific examples of how you've successfully managed complex schedules and events in previous roles.
✨Tip Number 4
Demonstrate your proficiency with relevant software tools like Microsoft Office and any other mentioned platforms during discussions. Being able to showcase your technical skills can set you apart from other candidates.
We think you need these skills to ace Executive Assistant ICS Risk and Control
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supporting senior executives, focusing on your organisational and administrative skills. Use specific examples that demonstrate your attention to detail and ability to manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and your proactive approach. Mention how you can contribute to the team and support the Senior Vice President effectively, while also reflecting your understanding of American Express's values.
Highlight Relevant Skills: In your application, emphasise your proficiency with Microsoft Office and any other relevant tools like MyInfo or Concur. Be sure to mention your excellent written and verbal communication skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are key traits for an Executive Assistant.
How to prepare for a job interview at American Express
✨Showcase Your Organisational Skills
As an Executive Assistant, your ability to manage complex calendars and logistics is crucial. Be prepared to discuss specific examples of how you've successfully handled scheduling conflicts or coordinated large meetings in the past.
✨Demonstrate Attention to Detail
American Express values precision and thoroughness. During the interview, highlight instances where your keen attention to detail has prevented issues or improved processes, especially in administrative tasks.
✨Emphasise Your Communication Skills
Excellent written and verbal communication is key for this role. Prepare to share examples of how you've effectively communicated with stakeholders at various levels, and be ready to demonstrate your ability to convey information clearly.
✨Be Proactive and Solution-Oriented
The job requires a proactive approach to problem-solving. Think of situations where you identified potential challenges before they arose and took initiative to resolve them. This will show your capability to thrive in a fast-paced environment.
