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- Tasks: Coordinate exports, manage bookings, and ensure smooth shipping processes.
- Company: Join a leading logistics provider with a global presence.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Be part of a dynamic team that values customer relationships and proactive problem-solving.
- Qualifications: 12 months in groupage shipping, strong export knowledge, and excellent communication skills required.
- Other info: Opportunity for late finishes once a week to enhance your experience.
The predicted salary is between 27000 - 32000 £ per year.
Salary - £27,000 to £32,000
Permanent Full-time - Monday to Friday
Our Client is a leading provider of Logistics & Shipping Service with offices and logistics centres across Ireland, United Kingdom, Mainland Europe and Asia.
The Role:
Our client has a vacancy for an export co-ordinator, reporting to the Operations Manager.
Main Duties & Responsibilities:
- Data entry, booking collection and preparing them for export entry.
- Use various forms of communication to engage with customers regarding bookings and any job queries that they may have.
- Develop constructive relationships with key customers, understanding the clients' business and meeting their shipping needs.
- Co-ordination of export groupage and of full-load movements.
- Provide transport companies with the relevant information to ensure customer collection/delivery requirements are met.
- Monitor incoming mail and highlight potential problem areas to relevant staff.
- Promote and maintain image, procedures and standards as set and with management.
- Late finish to be done at least once a week for loading and customs completion.
- Action other ad hoc duties as requested by team leader.
Minimum Requirements:
- Minimum 12 months experience in groupage shipping.
- Good knowledge and experience of exports and customs procedures.
- Able to work toward and meet deadlines.
- Computer literate.
- Able to plan ahead.
- A proactive attitude.
- Excellent customer service and communication skills.
Contact Detail:
Supreme Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Co-Ordinator
✨Tip Number 1
Familiarise yourself with the logistics and shipping industry, especially focusing on export procedures and customs regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the logistics sector, particularly those who have experience as export co-ordinators. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships and resolved issues in previous roles. This will showcase your excellent customer service skills, which are crucial for this position.
✨Tip Number 4
Demonstrate your proactive attitude by researching the company and its operations. Be ready to suggest ways you could contribute to improving their processes or customer satisfaction during your interview.
We think you need these skills to ace Export Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in groupage shipping and customs procedures. Use specific examples to demonstrate your skills in data entry, customer service, and communication.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Export Co-Ordinator role. Mention your proactive attitude and ability to meet deadlines, and explain how your experience aligns with the company's needs.
Showcase Your Communication Skills: In your application, emphasise your excellent customer service and communication skills. Provide examples of how you've successfully engaged with customers or resolved queries in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Supreme Recruitment Ltd
✨Know Your Exports
Make sure you brush up on your knowledge of export procedures and customs regulations. Being able to discuss these topics confidently will show the interviewer that you have the necessary experience and understanding for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully handled customer queries or built relationships in previous roles. This is crucial for an Export Co-Ordinator, as strong communication skills are key to meeting client needs.
✨Show Your Proactive Attitude
Think of instances where you've taken initiative in your past jobs. Whether it was solving a problem before it escalated or improving a process, showcasing your proactive nature can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations and their approach to logistics. This not only shows your interest in the role but also helps you gauge if the company aligns with your career goals.
