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For Companies At a Glance
- Tasks: Lead daily operations and manage a customer-focused team across two locations.
- Company: Join a well-established local business committed to excellence and growth.
- Benefits: Enjoy a full-time, permanent role with opportunities for staff development and training.
- Why this job: Be a key player in driving performance and operational efficiency while making a real impact.
- Qualifications: Experience in operations or team management is essential; strong leadership skills are a must.
- Other info: This role offers a chance to work in a dynamic environment with a focus on compliance.
A well-established local business is looking for an experienced Operations Manager to oversee the daily running of its customer service and sales functions. This is a key leadership role, focused on driving performance, ensuring regulatory compliance, and supporting the development of a high-performing, customer-focused team.
Key Responsibilities:
- Lead and manage daily operations across two sites
- Oversee workload, task allocation, and service standards
- Support staff development, training, and performance reviews
- Maintain compliance with internal policies and regulatory requirements
- Manage customer complaints and credit control procedures
- Drive process improvement and operational efficiency
What Youll Bring:
- Experience in operations or team management roles
- Strong organisational and people leadership skills
- A proactive and solution-focused mindset
- Confidence handling compliance, training, and audits
- Ability to work across multiple locations
Apply now to play a central role in supporting growth and operational excellence.
Contact Detail:
Eazzi Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the specific operations and customer service processes of the company. Understanding their current practices will allow you to speak knowledgeably about how you can improve efficiency and drive performance during your interview.
✨Tip Number 2
Highlight your experience in managing teams across multiple locations. Be prepared to share examples of how you've successfully led diverse teams and maintained high service standards, as this is crucial for the role.
✨Tip Number 3
Demonstrate your proactive approach to problem-solving by preparing a few ideas on how you would handle common operational challenges. This shows your potential employer that you're ready to take initiative from day one.
✨Tip Number 4
Research the regulatory requirements relevant to the industry and be ready to discuss how you have ensured compliance in your previous roles. This will showcase your understanding of the importance of regulations in operations management.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations and team management. Use specific examples that demonstrate your leadership skills and ability to drive performance.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your proactive mindset and experience with compliance and training make you a perfect fit for the role.
Showcase Relevant Achievements: In your application, include quantifiable achievements from previous roles that illustrate your ability to improve operational efficiency and manage customer service effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Operations Manager.
How to prepare for a job interview at Eazzi Recruitment Ltd
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be expected to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Demonstrate Your Problem-Solving Abilities
This role requires a proactive and solution-focused mindset. Be ready to discuss specific challenges you've faced in operations management and how you resolved them, highlighting your analytical skills.
✨Familiarise Yourself with Compliance Standards
Since compliance is a key part of the job, brush up on relevant regulations and internal policies. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach it in this position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as managing customer complaints or improving operational efficiency. Think of scenarios where you made a significant impact and be ready to share those stories.
