Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide level 3 IT support to a global user base in finance.
- Company: Join a tech-driven Hedge Fund managing billions with a focus on innovation.
- Benefits: Enjoy continual learning, development opportunities, and a flexible work schedule after 3 months.
- Why this job: Work with cutting-edge technology and collaborate with diverse teams in a dynamic environment.
- Qualifications: Experience in global finance IT support and strong knowledge of Microsoft tech stack required.
- Other info: Full-time in Central London, transitioning to 4 days a week after initial period.
The predicted salary is between 43200 - 84000 £ per year.
IT Support Engineer (Microsoft Windows O365) London to £60k Do you have experience of providing level 3 support to a global user base? You could be progressing your career at a technology driven Hedge Fund (with billions under management), with continual learning and development opportunities. As an IT Support Engineer you’ll be part of a global team tackling diverse support requests from Investment Management professionals, operational teams and software engineers. You’ll use a ticketing system to log and respond to requests, collaborating with colleagues to troubleshoot incidents and identify the root cause of the problem. You’ll be empowered to use automation for repetitive tasks and processes, pro-actively suggesting improvements in a collaborative environment. You’ll be working with a modern Microsoft tech stack encompassing Windows Server, Office 365, Active Directory and Exchange as well as Azure / AWS. There’s plenty of opportunity to upskill and get involved with lunch and learn sessions as well as on the job training. Location / WFH: You’ll be based in the Central London office on a full-time basis (5 days a week), then reducing to 4 days a week after 3 months. About you: You have experience of supporting users within a global finance environment You have a strong knowledge of the Microsoft tech stack including Windows Server, Office 365, Active Dir…
IT Support Engineer L3 Windows O365 - Finance employer: Client Server Ltd.
Contact Detail:
Client Server Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer L3 Windows O365 - Finance
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Windows Server, Office 365, and Active Directory. Having hands-on experience or certifications in these areas can significantly boost your confidence during the interview.
✨Tip Number 2
Highlight any previous experience you have in a global finance environment. Be prepared to discuss how you've handled support requests from diverse teams and how you approached troubleshooting incidents in a high-pressure setting.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've identified root causes of issues in the past. This will demonstrate your analytical thinking and ability to improve processes, which is crucial for this role.
✨Tip Number 4
Express your enthusiasm for continuous learning and development. Mention any relevant training sessions or workshops you've attended, and be ready to discuss how you plan to upskill further in the Microsoft tech stack and automation tools.
We think you need these skills to ace IT Support Engineer L3 Windows O365 - Finance
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in providing level 3 support, especially within a global finance environment. Mention specific technologies you have worked with, such as Windows Server, Office 365, and Active Directory.
Showcase Problem-Solving Skills: In your application, provide examples of how you've tackled complex support requests. Describe your approach to troubleshooting incidents and how you identified root causes, as this is crucial for the role.
Demonstrate Collaboration: Since the role involves working with a global team, highlight any experiences where you collaborated with colleagues to resolve issues or improve processes. This shows that you can work well in a team-oriented environment.
Express Willingness to Learn: Mention your enthusiasm for continual learning and development opportunities. Discuss any relevant training or certifications you have pursued, and express your interest in participating in 'lunch and learn' sessions or on-the-job training.
How to prepare for a job interview at Client Server Ltd.
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with the Microsoft tech stack, especially Windows Server and Office 365. Highlight specific instances where you've successfully resolved complex issues or improved processes.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting incidents, be ready to walk through your thought process when diagnosing problems. Use examples from your past experiences to illustrate how you identify root causes and implement solutions.
✨Emphasize Collaboration
This position requires working closely with global teams. Share examples of how you've collaborated with colleagues in previous roles, particularly in high-pressure situations or when dealing with diverse support requests.
✨Express a Willingness to Learn
The company values continual learning and development. Discuss your eagerness to upskill and participate in training sessions, and mention any relevant certifications or courses you've completed that align with the role.
