At a Glance
- Tasks: Lead a team of engineers in fire and security systems management.
- Company: Join a top staffing provider in the fire and security alarms sector.
- Benefits: Enjoy a competitive salary, 25 days holiday, and health benefits.
- Why this job: Be part of a reputable company focused on innovation and customer satisfaction.
- Qualifications: Experience in fire and security management with relevant industry qualifications required.
- Other info: Office-based role with occasional site visits across Yorkshire.
The predicted salary is between 34000 - 50000 £ per year.
Location: South Yorkshire
Job Type: Full-Time | Permanent
Salary: (£40-50K DOE) + Benefits
About Us
Marble Talent Group are a leading staffing solutions provider within the fire and security alarms sector. Our client is a leading service provider delivering expert services throughout the UK. With a strong reputation for innovation, reliability, and customer service, they work with clients across commercial, industrial, and public sectors to protect what matters most.
The Role
We are seeking an experienced and motivated Engineering Service Manager to lead a Fire & Security Systems team. This is a key leadership position responsible for managing a team of engineers, ensuring service delivery excellence, compliance with industry standards, and driving operational efficiency. The role will predominantly be office based with occasional client/site visits as required.
Key Responsibilities
- Lead, manage, and support a team of fire and security engineers across Yorkshire
- Oversee the delivery of planned and reactive maintenance, installations, and system upgrades
- Ensure compliance with relevant standards such as NSI, BAFE, and BS EN regulations
- Maintain strong client relationships, ensuring high levels of customer satisfaction
- Conduct performance reviews, training, and mentoring of engineering staff
- Liaise with internal departments to coordinate schedules, stock, and resource planning
- Implement and monitor KPIs to ensure service targets are met or exceeded
- Drive continuous improvement and ensure health & safety compliance on all projects
About You
- Proven experience in a senior engineering or service manager role within the fire and security industry
- Strong technical knowledge of fire alarms, intruder alarms, CCTV, access control, and integrated systems
- Excellent leadership, communication, and organisational skills
- Full UK Driving Licence
- Relevant industry qualifications (e.g. FIA, ECS, or equivalent)
What We Offer
- Competitive salary and performance-related bonuses (£40-50K)
- 25 days holiday + bank holidays
- Pension scheme and health benefits
- Ongoing professional development and training opportunities
- A supportive team and positive work culture
Contact Detail:
Marble Talent Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Systems Engineering Service Manager
✨Tip Number 1
Familiarise yourself with the latest industry standards and regulations such as NSI, BAFE, and BS EN. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and excellence in service delivery.
✨Tip Number 2
Network with professionals in the fire and security sector. Attend industry events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potential referrals for the position.
✨Tip Number 3
Prepare to discuss your leadership style and experiences managing teams. Think of specific examples where you've successfully led projects or improved team performance, as this will be crucial for the Engineering Service Manager role.
✨Tip Number 4
Research the company’s recent projects and client testimonials. Being knowledgeable about their work will allow you to tailor your conversation during interviews and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Fire & Security Systems Engineering Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fire and security systems. Emphasise your leadership skills and any specific qualifications like FIA or ECS that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the fire and security industry. Mention specific achievements in previous roles that demonstrate your ability to lead teams and ensure compliance with industry standards.
Highlight Technical Knowledge: In your application, clearly outline your technical knowledge of fire alarms, intruder alarms, CCTV, and access control systems. Use examples from your past work to illustrate your expertise.
Showcase Leadership Experience: Detail your experience in managing teams and driving operational efficiency. Include examples of how you've conducted performance reviews, training, and mentoring to support your team’s development.
How to prepare for a job interview at Marble Talent Group Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of fire alarms, intruder alarms, CCTV, and access control systems. Be prepared to discuss specific technologies and how they relate to the role, as this will demonstrate your expertise and suitability for the position.
✨Emphasise Leadership Experience
As a Service Manager, you'll be leading a team. Share examples from your past where you've successfully managed teams, conducted performance reviews, or implemented training programmes. This will highlight your leadership skills and ability to motivate others.
✨Prepare for Compliance Questions
Familiarise yourself with relevant industry standards such as NSI, BAFE, and BS EN regulations. Be ready to discuss how you have ensured compliance in previous roles, as this is crucial for maintaining service excellence in the fire and security sector.
✨Demonstrate Customer Relationship Skills
Strong client relationships are key in this role. Prepare to share instances where you've successfully managed client expectations or resolved issues, showcasing your communication skills and commitment to customer satisfaction.