Global People Operations Manager
Global People Operations Manager

Global People Operations Manager

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead global People Operations, shaping processes for compensation, benefits, and employee engagement.
  • Company: Join Shop Circle, a top B2B software provider with $150M+ funding and 300+ global team members.
  • Benefits: Enjoy hybrid work, autonomy, and the chance to lead strategic projects with international travel opportunities.
  • Why this job: Make a real impact in a fast-scaling company while fostering a cohesive culture across borders.
  • Qualifications: CIPD Level 5 or higher, 5-10 years in People Operations, strong analytical skills, and experience with M&A integration.
  • Other info: Be part of a purpose-driven team backed by leading investors, shaping the future of commerce.

The predicted salary is between 43200 - 72000 £ per year.

Location: UK-based (Hybrid, with occasional international travel)

Funding: $150M+ from top international investors

Team Size: 300 globally

Customers: 120,000+ merchants worldwide

Build the Future of People Operations in a Global SaaS Company

At Shop Circle, we’re redefining the future of commerce. As one of the world’s leading B2B software providers, we empower the next generation of online businesses with best-in-class SaaS solutions. With $150M+ in funding and a global team of 300+ across 5 countries, we’re scaling fast and building a category-defining company at the intersection of B2B and software.

We’re looking for a strategic and hands-on Global People Operations Manager to build the systems, structure, and insights that will power our next phase of growth. As we scale through acquisitions, your work will be essential in harmonizing our people practices and delivering a unified employee experience across all locations.

What You’ll Do

  • Operational Leadership: Shape People Operations across all locations, covering compensation, benefits, engagement, and performance. Design and roll out scalable processes for OKRs, workforce planning, budgeting, and salary benchmarking.
  • Compliance & Integration: Partner with Finance and Legal to ensure payroll, employment law, and compliance across 5+ countries. Support integration of acquired companies by standardizing people processes and ensuring smooth transitions.
  • Strategic Enablement: Deliver people analytics, KPIs, and workforce insights to leadership and the executive team. Build frameworks and tools that support a consistent, high-quality employee experience across borders.
  • Cross-Border Collaboration: Drive group-wide People initiatives with occasional international travel. Contribute to building our global People roadmap in collaboration with senior leadership.

What We’re Looking For

  • CIPD Level 5 or higher
  • Strong analytical mindset; confident working with data, KPIs, and workforce metrics
  • 5-10 years of experience in People Operations or HR roles within companies of 100+ employees
  • Proven experience with OKRs, budgeting, salary benchmarking, and managing operational complexity across borders
  • Experience supporting M&A integration or harmonizing people practices post-acquisition is a strong plus
  • Familiarity with HR practices in the UK, EU, and/or US markets
  • Comfortable in fast-paced environments, balancing strategy and execution
  • Based in the UK with flexibility to travel
  • Excellent communication and stakeholder management skills

Why Join Shop Circle

  • Shape the future of People Operations in a global, fast-scaling software company
  • Join a purpose-driven team backed by leading investors and driven by innovation
  • Play a pivotal role in integrating newly acquired companies into a cohesive culture and operating model
  • Enjoy autonomy, flexibility, and the chance to define and lead strategic projects at the executive level

Ready to make an impact? Apply now and join us on the journey!

Global People Operations Manager employer: Shop Circle

At Shop Circle, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and the chance to shape the future of People Operations in a global SaaS environment. Our hybrid working model, combined with the excitement of occasional international travel, ensures a flexible and engaging workplace where your contributions truly matter.
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Contact Detail:

Shop Circle Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global People Operations Manager

✨Tip Number 1

Familiarise yourself with the latest trends in People Operations, especially in a global context. Understanding how different countries approach HR practices will give you an edge in discussions during interviews.

✨Tip Number 2

Network with professionals in the People Operations field, particularly those who have experience in M&A integration. This can provide you with insights and connections that may help you stand out as a candidate.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully implemented OKRs or managed operational complexities in previous roles. Real-life scenarios can demonstrate your capability and strategic mindset.

✨Tip Number 4

Showcase your analytical skills by being ready to talk about how you've used data to drive decisions in People Operations. Highlighting your comfort with KPIs and workforce metrics will resonate well with the hiring team.

We think you need these skills to ace Global People Operations Manager

CIPD Level 5 or higher
Strong Analytical Mindset
Data Management
Key Performance Indicators (KPIs)
Workforce Metrics Analysis
Experience in People Operations or HR
OKR Implementation
Budgeting Skills
Salary Benchmarking
Operational Complexity Management
M&A Integration Experience
Familiarity with UK, EU, and US HR Practices
Excellent Communication Skills
Stakeholder Management
Cross-Border Collaboration
Strategic Planning
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in People Operations or HR roles, especially within companies of 100+ employees. Emphasise your familiarity with OKRs, budgeting, and managing operational complexity across borders.

Craft a Compelling Cover Letter: In your cover letter, express your passion for shaping the future of People Operations. Mention specific examples of how you've successfully harmonised people practices post-acquisition or supported M&A integration.

Showcase Analytical Skills: Since the role requires a strong analytical mindset, include examples of how you've worked with data, KPIs, and workforce metrics. Highlight any tools or frameworks you've developed that contributed to a high-quality employee experience.

Research Shop Circle: Familiarise yourself with Shop Circle's mission and values. Understanding their approach to B2B software and their global operations will help you align your application with their goals and demonstrate your enthusiasm for the role.

How to prepare for a job interview at Shop Circle

✨Understand the Company Culture

Before your interview, take some time to research Shop Circle's values and culture. Understanding their mission to redefine commerce will help you align your answers with their goals and demonstrate that you're a good fit for their team.

✨Showcase Your Analytical Skills

As a Global People Operations Manager, you'll need a strong analytical mindset. Be prepared to discuss specific examples of how you've used data and KPIs in previous roles to drive decisions and improve processes.

✨Prepare for Cross-Border Scenarios

Given the international nature of the role, think about your experiences working across different countries. Be ready to share how you've navigated compliance and integration challenges in diverse environments.

✨Highlight Your Strategic Thinking

This position requires balancing strategy and execution. Prepare to discuss how you've successfully implemented strategic initiatives in the past, particularly in fast-paced settings, and how you can bring that experience to Shop Circle.

Global People Operations Manager
Shop Circle
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