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For Companies At a Glance
- Tasks: Support content partners and manage projects to enhance data delivery and client satisfaction.
- Company: Bloomberg delivers powerful information and analytics globally, driving innovation in financial services.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration across global teams.
- Why this job: Join a team that values your expertise and fosters relationships in the fast-paced world of finance.
- Qualifications: 5+ years in financial services, strong customer service skills, and knowledge of capital markets required.
- Other info: Open to candidates who can demonstrate relevant skills, regardless of years of experience.
The predicted salary is between 43200 - 72000 £ per year.
Senior Technical Account Manager – Exchanges
Location
London
Business Area
Data
Ref #
10042785
Description & Requirements
Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology – quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes.
The Content Acquisition (CA) team is an integral part of the Data department. We are responsible for managing, acquiring, and integrating content and data from Exchanges, brokers, sell-side, buy-side, and other types of providers to drive the value of the Bloomberg Terminal and downstream enterprise products. We lead the governance, cost, and quality of the data we acquire, and we collaborate with the wider company to develop our data acquisition strategies ensuring we are aligning with the agendas of our key partners.
The Role:
Within CA, the Exchanges & Venues Group supports over 350 trading venues globally and is constantly looking to improve our technical capabilities to effectively manage our market-leading Exchange content. We have an exciting opportunity for an individual to join the team as a Technical Account Manager (TAM), based in the London office.
Technical Account Managers work closely with a variety of departments across Bloomberg – including Engineering, Sales, Product, Networks, and Enterprise Solutions – as well as the Exchanges themselves, to ensure the successful delivery of real-time Exchange data on Bloomberg customers. Technical Account Managers are required to lead multiple projects simultaneously and manage competing responsibilities such as creating comprehensive business requirements, conducting analysis, interpreting new Exchange announcements, and facilitating and testing product releases. For this role, we are looking for a highly creative and motivated professional who has a mixture of strong analytical, project management and technology skills.
We will trust you to:
- Handle all technical aspects of real-time market-data related projects. These could be driven either by the Exchange or Bloomberg, aimed at enhancing the existing market-data setup or adding new data and/or products;
- Ensure the successful delivery of Exchange products to Bloomberg customers by meeting non-negotiable deadlines;
- Manage relationships and coordinate projects with customers and the Exchange, including calls/visits as needed;
- Prioritize projects and manage expectations to both our internal and external partners;
- Act as the subject matter specialist for the technologies Exchanges utilize to deliver data to vendors, and for the technical specifications set out by the Exchange to assess the impact of changes;
- Be the conduit between the Business and Engineering by interpreting business needs into project requirements, and effectively communicating these;
- Collaborate closely with the Data Model (DM) team to ensure adherence to Bloomberg Data Model standards for the movement and transformation of market data through Bloomberg's Feeds Infrastructure;
- Collaborate with the DM team to have new DM features designed/released;
- Translate Exchange documentation and technical specifications into business deliverables for new exchange data on Bloomberg;
- Conduct testing both pre-production and post-release;
- Effectively run projects end-to-end, from requirements gathering to post-production release and stakeholder communication management;
- Function as the overall escalation point for any issues with exchange market data;
- Thrive on building innovative solutions to sophisticated problems.
You will need to have:
*Please note we use years of experience as a guide, but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role.
- 5+ years of relevant work experience*
- Experience working for an Exchange or in the Market Data industry
- Strong research and analytical skills with great attention to detail
- Demonstrated continuous career growth within an organization
- Excellent written and verbal communication skills
We would love to see:
- Bachelor's degree in Accounting, Finance, Computer Sciences, or related fields
- Knowledge of Market Data connectivity
- Knowledge of FIX and/or other message protocols
- Experience working with Market Data entitlements
Does this sound like you?
Apply if you think we're a good match! We'll get in touch with you to let you know what th e next steps are.
Senior Technical Account Manager employer: Bloomberg
Contact Detail:
Bloomberg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Account Manager
✨Tip Number 1
Familiarise yourself with Bloomberg's products and services, especially those related to Alternative Investments. Understanding their offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Bloomberg, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Stay updated on trends in the financial services industry, especially regarding private markets and capital investments. Being knowledgeable about current events and market shifts will allow you to speak confidently about relevant topics during discussions.
✨Tip Number 4
Prepare to showcase your customer service skills through examples from your past experiences. Think of specific instances where you successfully managed client relationships or resolved complex issues, as these will be crucial in demonstrating your fit for the role.
We think you need these skills to ace Senior Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the financial services industry, particularly focusing on customer service skills and project management. Use specific examples that demonstrate your ability to handle multiple client queries and projects.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your understanding of capital markets and the investment lifecycle for private assets, and mention any experience you have with business intelligence tools or programming languages like SQL or Python.
Showcase Your Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure that your application is free from errors and clearly articulates your thoughts. Consider including a brief example of how you've successfully communicated complex information to clients in the past.
Demonstrate Industry Knowledge: Research Bloomberg and the Alternative Investment Funds team to understand their products and services. Mention any relevant trends or gaps in the market that you’ve identified, and how you could leverage your expertise to contribute to their success.
How to prepare for a job interview at Bloomberg
✨Showcase Your Customer Service Skills
As a Senior Technical Account Manager, exceptional customer service is key. Prepare examples of how you've successfully handled client queries and projects in the past, demonstrating your ability to prioritise and manage multiple tasks effectively.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the financial services industry, particularly around capital markets and private assets. Be ready to discuss recent trends or developments in the sector, showcasing your understanding of the investment lifecycle.
✨Highlight Your Technical Proficiency
Since the role involves working with data and technology, be prepared to discuss your experience with tools like Excel, SQL, or Python. Share specific instances where you've used these skills to improve processes or solve problems.
✨Prepare for Collaborative Scenarios
The role requires working closely with various teams. Think of examples where you've collaborated with others to achieve a common goal. This will demonstrate your interpersonal skills and ability to work effectively in a team environment.
