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- Tasks: Lead the Executive Office, ensuring smooth operations and communication across departments.
- Company: Join a dynamic group that values strategic leadership and operational excellence.
- Benefits: Enjoy a collaborative culture, professional growth opportunities, and a chance to impact the organisation.
- Why this job: Be a key player in driving initiatives and supporting top executives in a fast-paced environment.
- Qualifications: MBA required; 8+ years in executive operations with strong leadership skills.
- Other info: Ideal for those with consulting backgrounds looking to make a significant impact.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking an experienced, strategic, and highly organized Head of Administration to lead the Executive Office, which functions as the central hub supporting all departments across the group. This role is critical in ensuring operational efficiency, executive-level coordination, high-quality internal communication, and project execution at the group level. The ideal candidate will bring consulting-level problem-solving skills, operational excellence, and the ability to manage complex administrative processes with discretion and structure. They will act as a trusted partner to the executive team, ensuring alignment, driving cross-functional initiatives, and enabling the leadership team to focus on strategic priorities.
Key Responsibilities:
- Executive Office Leadership: Lead and manage the Executive Office team that supports the Group CEO and executive leadership. Oversee scheduling, correspondence, information flow, and executive readiness across the C-suite. Maintain confidentiality and act as the first point of contact for sensitive issues, decisions, and communications.
- Cross-Departmental Support & Coordination: Serve as the central coordination point across departments (Finance, HR, Legal, Operations, Strategy, etc.). Ensure seamless administrative and communication processes between departments and executive leadership. Proactively identify and resolve administrative bottlenecks affecting cross-functional execution.
- Operational Excellence & Process Management: Develop and optimize internal systems, processes, and workflows to support high-functioning executive operations. Manage strategic calendars, group-wide reporting cadences, meeting rhythms (e.g. quarterly reviews, board prep, exec offsites). Lead administrative support for group-wide initiatives, tracking follow-ups and deliverables.
- Project & Initiative Support: Drive or support special projects initiated by the CEO or executive team. Prepare briefing documents, dashboards, presentations, and data summaries as needed. Track and report on the progress of major projects requiring executive oversight.
- Governance & Compliance: Support corporate governance requirements such as board materials, regulatory documentation, and internal audit follow-up. Ensure accurate and timely document and records management in line with company policy.
- Team & Culture Stewardship: Act as a cultural ambassador by ensuring effective executive communication and alignment. Model a professional, solution-oriented, and service-minded approach to internal collaboration. Support onboarding and mentoring of new executive assistants or administrative staff.
Requirements:
- MBA or equivalent postgraduate qualification required.
- Strong preference for candidates from a top-tier management consulting firm (e.g. McKinsey, BCG, Bain) or those with significant internal consulting or corporate strategy experience.
- 8+ years of professional experience in executive operations, administration, or business support at a senior level.
- Exceptional organizational and time-management skills with the ability to juggle multiple priorities.
- Strong leadership and people-management experience.
- Executive presence, with excellent verbal and written communication.
- High attention to detail, confidentiality, and judgment.
- Proven experience designing and managing cross-functional systems and processes.
- Proficiency in Microsoft Office Suite (especially PowerPoint, Excel, and Outlook).
Contact Detail:
Insignia Group of Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Administration
✨Tip Number 1
Network with professionals in executive administration roles, especially those who have experience in consulting firms. Attend industry events or webinars where you can connect with individuals who might provide insights or referrals for the Head of Administration position.
✨Tip Number 2
Familiarise yourself with the latest trends in operational excellence and administrative processes. Being well-versed in current best practices will not only enhance your knowledge but also demonstrate your commitment to the role during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex administrative processes in previous roles. Highlight your problem-solving skills and ability to drive cross-functional initiatives, as these are key aspects of the job.
✨Tip Number 4
Research StudySmarter's company culture and values thoroughly. Understanding our mission and how the Head of Administration role aligns with it will help you articulate why you're a great fit for the team during your discussions with us.
We think you need these skills to ace Head of Administration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in executive operations and administration. Emphasise your leadership roles, project management skills, and any consulting experience that aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic thinking and problem-solving abilities. Mention specific examples of how you've improved operational efficiency or managed complex processes in previous roles.
Highlight Relevant Qualifications: Clearly state your MBA or equivalent postgraduate qualification in your application. If you have experience from a top-tier management consulting firm, make sure to mention it prominently.
Showcase Communication Skills: Since the role requires excellent verbal and written communication, provide examples in your application that demonstrate your ability to communicate effectively with executive teams and across departments.
How to prepare for a job interview at Insignia Group of Companies
✨Showcase Your Leadership Skills
As a Head of Administration, you'll be leading a team that supports the executive leadership. Be prepared to discuss your previous leadership experiences, how you've managed teams, and the strategies you've used to foster collaboration and efficiency.
✨Demonstrate Problem-Solving Abilities
This role requires consulting-level problem-solving skills. Think of specific examples where you've identified and resolved complex administrative issues, and be ready to explain your thought process and the outcomes.
✨Highlight Cross-Departmental Coordination Experience
Since the position involves serving as a central coordination point across various departments, share your experiences in managing cross-functional projects. Discuss how you ensured seamless communication and resolved any bottlenecks.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle sensitive issues and maintain confidentiality. Prepare examples that illustrate your discretion and judgment in previous roles, especially when dealing with executive-level communications.
