Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a D365 CE Consultant, configuring and customising solutions for clients.
- Company: We are a dynamic company focused on enhancing customer engagement through innovative technology.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional development.
- Why this job: Make a real impact by improving customer experiences and collaborating with diverse teams.
- Qualifications: Experience with Microsoft Dynamics 365 CE and strong technical skills in JavaScript and C# required.
- Other info: Ideal for tech-savvy individuals looking to grow in a fast-paced environment.
The predicted salary is between 28800 - 48000 £ per year.
Location: Winchester/Remote
Job Summary
Our clients are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Consultant to join their team. The ideal candidate will have a strong background in configuring, customising, and implementing Dynamics 365 CE solutions, with a solid understanding of customer relationship management (CRM) processes and best practices. You will work closely with stakeholders to translate business requirements into technical solutions that drive operational efficiency and enhance customer experience.
Key Responsibilities
- Work with clients to gather and analyse business requirements and translate them into D365 CE solutions
- Configure and customise D365 CE applications including Sales, Customer Service, Field Service, and Marketing modules
- Develop and implement workflows, plugins, Power Automate flows, and integrations with other systems
- Participate in the full software development lifecycle including requirements gathering, design, development, testing, deployment, and support
- Provide training and support to end-users and stakeholders
- Collaborate with cross-functional teams including developers, architects, and project managers to deliver high-quality solutions
- Stay up to date with Microsoft’s product roadmap and make recommendations on improvements and best practices
Required Qualifications
- Proven experience implementing and supporting Microsoft Dynamics 365 CE/CRM solutions
- Strong knowledge of D365 CE modules: Sales, Customer Service, Marketing, Field Service
- Experience with Power Platform (Power Apps, Power Automate, Power BI)
- Understanding of Dynamics 365 security model, data model, and integration capabilities
- Proficiency in using JavaScript, C#, .NET, and Web Services (REST/OData) for D365 custom development
- Excellent communication, problem-solving, and analytical skills
- Microsoft certifications in Dynamics 365 (e.g., MB-210, MB-220, MB-240) are highly desirable
Preferred Qualifications
- Experience with Azure services and DevOps pipelines
- Familiarity with Agile/Scrum methodologies
- Prior consulting experience with client-facing roles
Contact Detail:
Shaw Daniels Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CE Consultant
✨Tip Number 1
Make sure to showcase your hands-on experience with D365 CE during networking events or meetups. Engaging with professionals in the field can help you gain insights and potentially lead to referrals.
✨Tip Number 2
Join online forums and communities focused on Microsoft Dynamics 365. Participating in discussions can not only enhance your knowledge but also connect you with industry experts who might know about job openings.
✨Tip Number 3
Consider obtaining relevant Microsoft certifications if you haven't already. Certifications like MB-210, MB-220, and MB-240 can significantly boost your credibility and make you stand out to potential employers.
✨Tip Number 4
Stay updated with the latest trends and updates in the D365 CE ecosystem. Being knowledgeable about new features and best practices will not only prepare you for interviews but also demonstrate your commitment to continuous learning.
We think you need these skills to ace D365 CE Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 CE, especially in configuring and customising solutions. Use specific examples that demonstrate your understanding of CRM processes and how you've improved operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the D365 CE Consultant role. Mention your relevant qualifications, such as Microsoft certifications, and how your skills align with the key responsibilities outlined in the job description.
Showcase Technical Skills: Clearly outline your technical skills related to D365 CE, including your proficiency in JavaScript, C#, .NET, and Power Platform. Provide examples of projects where you've developed workflows or integrations, as this will demonstrate your hands-on experience.
Highlight Collaboration Experience: Since the role involves working with cross-functional teams, include examples of past experiences where you collaborated with developers, project managers, or stakeholders. This will show your ability to work effectively in a team environment.
How to prepare for a job interview at Shaw Daniels Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your experience with D365 CE modules in detail. Highlight specific projects where you configured or customised applications, and be ready to explain the technical challenges you faced and how you overcame them.
✨Understand Business Requirements
Demonstrate your ability to gather and analyse business requirements effectively. Prepare examples of how you've translated these requirements into technical solutions that improved operational efficiency or enhanced customer experience.
✨Familiarise Yourself with Microsoft’s Roadmap
Stay updated on the latest features and updates in Microsoft Dynamics 365. Being knowledgeable about the product roadmap will show your commitment to continuous learning and your ability to recommend improvements during the interview.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to collaborate with cross-functional teams or provide training to end-users, and be ready to discuss the outcomes and lessons learned.
